VICE PRESIDENT PRODUCT SUPPORT SALES

Carter Machinery Company, Inc
vision insurance, paid time off, tuition reimbursement, 401(k)
United States, Virginia, Mechanicsville
Oct 05, 2025
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is seeking a dynamic, sales-oriented Vice President of Product Support Sales. The Vice President of Product Support Sales will lead and oversee all aspects of the Product Support division, driving strategic direction, and achieving growth through a focus on customer growth, retention, and profitability. The individual in this role will collaborate with cross-functional teams, including operations, marketing, and finance, to align product support sales strategies with overall company goals. Seeking candidates with a minimum eight years of experience with emphasis in sales; Bachelor's degree preferred. Requirements for the Vice President of Product Support Sales position include: Key competencies include communication, collaboration, technical understanding, market expertise, strategic planning, and leadership, with responsibilities spanning budget management, cross-department collaboration, customer satisfaction improvement, operational oversight, team development, competitive intelligence, and executing strategies to maximize revenue and profitability. Experienced leader with deep understanding of sales techniques. Strong business acumen, including but not limited to budgeting, financial analysis, forecasting and managing P&L statements. Must be able to monitor business environment to support and guide management in identifying and addressing business opportunities and challenges. Excellent customer satisfaction skills and the ability to build strong internal and external relationships. Must be a good listener with excellent written and verbal communication skills. Strong PC skills and the ability to self-develop and adapt to changing technology. Must be able to quickly evaluate facts and maintain good judgment when making decisions and solving problems. Must have an excellent driving record. Frequent travel is required - overnight or out town via car or airplane. Must be able to handle large volumes of work in a fast-paced environment. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Vice President of Product Support Sales position, including regularly required to sit and talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Qualifications Behaviors Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Motivations Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business