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Medical Front Desk Michigan Spine and Brain Surgeons - Contingent - Days -Southfield

Henry Ford Health System
United States, Michigan, Southfield
Oct 08, 2025
Shift: Contingent Days 8:30 AM - 5:00 PM No weekends. GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Excellent customer service skills and attention to detail. Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed. Familiarity with medical office workflows preferred. Ability to function collaboratively in a team setting. Strong attention to detail; excellent customer service and ability to listen/speak effectively to patients. Previous experience in high volume medical or surgical practice is preferred. Additional Information Organization: Henry Ford Providence Hospitals Shift: Day Job Union Code: Not Applicable