Student Services Coordinator (Outbound)

Georgia Southern University
United States, Georgia, Statesboro
Oct 02, 2025
Student Services Coordinator (Outbound) Job ID: 291074 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/ Location Statesboro Campus - Statesboro, GA Department Information Office of Global Engagement Job Summary The Student Services Coordinator (Outbound) manages day-to-day operations of outgoing exchange and study abroad program support services and conducts outgoing student advisement and program development on Georgia Southern's Statesboro & Savannah campuses. This position oversees study abroad and exchange student programs throughout the application, advising, departure, and returning processes, adhering to best practices. Responsibilities Advise Students on Study Abroad Programs, provide individualized and group advising on program options, application procedures, and academic planning Update website brochures and program information with the most current information Cultivate marketing initiatives and projects for OGE by managing the department website, social media, and pursuing other campus-wide initiatives, as well as serve as the OGE liaison for University Communications and Marketing Oversee application tracking, ensure documentation is complete, and coordinate student placements with partner institutions Organize orientations and provide guidance on visas, travel logistics, cultural adjustment, and health and safety Collaborate with faculty, campus offices, and international partners to support student participation and ensure smooth processes Act as a point of contact for students abroad, assist with emergency protocols, and monitor global developments impacting travel Help coordinate logistics for faculty-led and exchange programs, including travel, accommodations, and enrollment Process payments for program-related expenses and submit accurate, timely expense reports in accordance with institutional policies Present to campus and classrooms about Study Abroad/Exchange opportunities Serve as the primary campus contact for exchange partner institutions and 3rd party providers Required Qualifications Educational Requirements Bachelor's degree Required Experience Three (3) or more years of related work experience Preferred Qualifications Preferred Educational Qualifications Master's Degree Preferred Qualifications Knowledge of TerraDotta or other study abroad program management systems Knowledge of Banner Knowledge of J-1 exchange student and scholar regulations Proposed Salary $20.71 - $21.55 This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Schedule of Availability Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to identify and address problems, formulate rules, articulate policies and rules to internal and external constituents Ability to respond effectively to the sensitive inquiries or complaints Exhibit personal code of ethics within professional practice Commitment to development of academic-residential campus environment through student-centered, collaborative teamwork across academic and Student Affairs units KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Thorough knowledge of emerging trends and needs of students SKILLS Effective communication (verbal and written), organizational and human relations skills Demonstrated project management skills Problem-solving and team building experience Apply Before Date December 24, 2025 Application review may begin on October 8, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Proof of valid driver's license upon and throughout employment. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947. Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation Work generally performed in an office environment Workweek may occasionally extend beyond 40 hours Travel may be required Evening and weekend work may be required Work performed in indoor and outdoor environments May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation Stand, bend, walk and lift as needed throughout the day Background Check Position of Trust + Education & Credit To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=291074&PostingSeq=1 jeid-cb077cb187409842b35717f96fc5c7f8