Collections Representative

Are you a motivated communicator ready to make an impact? Staffmark is seeking a dedicated Collection Representative to join our team in Newark, DE. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for helping clients resolve accounts, this could be the perfect opportunity for you!

Pay: $16/hr

Shifts available:

• Days: 8am-5pm
• Nights: 12pm-9pm (at least two nights per week)
• Saturdays: Up to every other Saturday from 8am-12pm

Essential Functions:

• Achieve department standards and goals by contacting clients and collecting on debtor accounts.
• Work the minimum number of accounts per hour as set by management.
• Set up payment arrangements with debtors and follow up on those arrangements.
• Follow up on accounts until they are paid, settled, cured from delinquency, or deemed uncollectible.
• Perform skip tracing tasks.
• Maintain accurate records and documentation of account activity.
• Adhere to all FDCPA regulations.
• Perform other duties as assigned.

Qualifications:

• Strong written and verbal communication skills
• Good organizational skills
• Ability to work independently under pressure and meet deadlines
• Goal-oriented and motivated
• Experience in agency or bank recovery preferred but not required
• Telemarketing or customer service experience a plus
• Knowledge of FDCPA, credit bureau reports, and computer skills helpful

Why Join Us?

Enjoy comprehensive benefits including medical, dental, and vision insurance, life insurance, short-term disability, 401(k) plans, weekly pay every Friday, referral bonuses, and employee discounts.

We value every team member and look forward to achieving great things together. Ready to get started? Click Apply Now-we can't wait to meet you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark