Commercial Administrator

Oxford Instruments

United States, Massachusetts, Concord

300 Baker Avenue (Show on map)

Nov 14, 2025

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Commercial Administrator

Date:

27 Oct 2025

Location:

Shanghai, CN

Job Function:

Commercial

Business Unit:

China Regional Office

Role Details

Business, Location:	Fed China
	Commercial Administrator
Reports to:	Business Operations Manager -Federal China
Direct Reports:	None
Primary Purpose:	Ensure the execution of orders complies with company policies and compliance. To provide a sales support to the I&A-Sales Team; operating with minimum supervision and showing flexibility and the ability to priorities.

Key Responsibilities

Assist sales in preparing contract, review the completeness of the documentation for order processing.
Process orders to the UK or Germany site and update team members and OEM partners on delivery.
Manage daily order following up-including export control, payment, shipment, local supply RMA order other details on the order.
If necessary, work with operations to exchange delivery slots to meet customer delivery needs.
Manage documentation archive and database update, regular provide sales reports to sales team.
Support channel partner program.
Any other duties as may be reasonably be required from time to time by your line manager.

Indicative Performance Measures

Person Specification - Essential requirements unless stated

Education / Qualifications:	Degree desirable Fluent spoken and written English.
Professional Skills/ Abilities:	Experienced in foreign trade order to cash process Proficient PC skills including MS Office Good at data analysis Experience in Syteline System would be valuable.
Personal Qualities:	High degree of self-organization whilst recognizing the priorities of the sales and customer support personnel. Experience of successfully managing demands of highly demanding personnel. Accuracy and numeracy are important. Experience of working in an international environment. Experience of working in a customer facing role.

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