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Business Program Manager - Executive Events & Content Strategy

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Sep 26, 2025
Overview This role sits within the Global Enterprise Sales (GES) team, part of the Microsoft Customer and Partner Solutions (MCAPS) Industry and Partner Sales organization. GES drives enterprise sales strategy and execution across industries, geographies, and workloads, enabling Microsoft's enterprise sales force to deliver the full value of Microsoft Cloud to customers and partners. You'll be part of the Customer Engagement and Co-Innovation (CE&CI) team, specifically the C-Series team, which leads invitation-only, in-person Chief Executive Office (CxO) Summits. These events foster peer-to-peer engagement among Microsoft's most strategic enterprise customers. This role is well-suited for someone who enjoys building executive relationships through events, demonstrates initiative, and brings a collaborative and inclusive approach to their work. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesStrategic Insight & Market Intelligence Conduct market research and competitive analysis to inform C-Series Summit content recommendations. Translate general data and findings into actionable insights that reflect sponsor and field sales business priorities. Synthesize strategic insights related to Summit content, audience engagement, breakout sessions, side-meetings, and demand generation for presentation to executive stakeholders. Leverage diverse data sources to analyze information, draw conclusions, prioritize activities, and respond to dynamic business questions. Prepare and deliver presentations that include clear recommendations and next steps.Use data and insights to shape audience strategy and maximize the business impact of executive summits.Translate market research and analytics into executive-ready insights that support strategic decision-making and post-event demand generation.Stakeholder Orchestration & Event LeadershipCoordinate with event content contributors and facilitate speaker engagement across multiple stakeholder groups. Ensure alignment with event team processes and timelines. Build and maintain inclusive, trust-based relationships with C-Series executive sponsors, Microsoft Customer and Partner Solutions (MCAPS) field sales leaders, Customer Partner Experience (CPE) teams, and Global Event Services (GES) colleagues. Support customer-facing communication with professionalism and empathy. Lead strategic planning and execution of Chief Executive Office (CxO) roundtables in partnership with regional teams, fostering inclusive engagement and impactful outcomes.Design and orchestrate high-impact content experiences aligned to summit objectives and executive priorities.Audience Strategy & Event ExecutionContribute to inclusive audience acquisition strategies and lead conversion tactics across global time zones. Support the planning and resourcing of breakout sessions and side-meetings and assist with post-event demand generation to drive audience engagement and business impact.Program Governance & Process ImprovementSupport communication planning and project management efforts.Champion process improvements, establish inclusive and recurring business rhythms, and identify risks with thoughtful mitigation strategies.OtherWork flexibly with standard working hours aligned to Pacific Standard Time (PST).Embody our culture and values
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