Supervisor - Suite C Office

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

Location: 4050 W. Memorial Rd. OKC, 73120

Hours: Full time - Days

Clinic: Suite C

This role is responsible for overseeing the front office and medical records functions within the clinic to ensure efficient and smooth daily operations. Key responsibilities include supervising the patient check-in and check-out process, verifying insurance and demographic information, managing appointment scheduling, managing incoming calls, and maintaining an effective patient flow.

The position also involves greeting and registering patients upon arrival, directing charts and documentation to the appropriate clinical staff, and serving as a liaison between patients and the medical team to support a positive patient experience.

Essential Functions:

• Responsible for developing, implementing, and maintaining office systems for efficiency and productivity (i.e., scheduling training and in-services).
• Develop departmental goals and objectives in consultation with leadership.
• Review and monitor work schedules, hours and assignments
• Resolve internal coordination problems, i.e., staff utilization in all areas.
• Resolve problems in administrative areas and ensures compliance with regulations and standards.
• Ensure patient care needs are met. Resolve patient care crisis problems.
• Schedule add on appointments for physician office visits/diagnostic testing.
• Maintain and regulate HIPAA compliance within the department.
• Adhere to HIPAA, OSHA, Corporate Compliance guidelines.

Education: High school diploma or equivalent required. Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

Working Knowledge: Medical terminology and medical insurance knowledge preferred. Knowledge of Cerner scheduling system and the PCIS Gold Practice Management System.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

This role is responsible for overseeing the front office and medical records functions within the clinic to ensure efficient and smooth daily operations. Key responsibilities include supervising the patient check-in and check-out process, verifying insurance and demographic information, managing appointment scheduling, managing incoming calls, and maintaining an effective patient flow.

The position also involves greeting and registering patients upon arrival, directing charts and documentation to the appropriate clinical staff, and serving as a liaison between patients and the medical team to support a positive patient experience.

Essential Functions:

• Responsible for developing, implementing, and maintaining office systems for efficiency and productivity (i.e., scheduling training and in-services).
• Develop departmental goals and objectives in consultation with leadership.
• Review and monitor work schedules, hours and assignments
• Resolve internal coordination problems, i.e., staff utilization in all areas.
• Resolve problems in administrative areas and ensures compliance with regulations and standards.
• Ensure patient care needs are met. Resolve patient care crisis problems.
• Schedule add on appointments for physician office visits/diagnostic testing.
• Maintain and regulate HIPAA compliance within the department.
• Adhere to HIPAA, OSHA, Corporate Compliance guidelines.

Education: High school diploma or equivalent required. Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

Working Knowledge: Medical terminology and medical insurance knowledge preferred. Knowledge of Cerner scheduling system and the PCIS Gold Practice Management System.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.