Supervisor - McAlester Office

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Essential Functions:

• Supervise the front office and medical records personnel. Coordinate the check-in process, telephone reception, scheduling of appointments, check-out, collection of co-insurance and co-pays, insurance benefit verification, managed care, compliance, etc
• Responsible for developing, implementing, and maintaining front office systems for efficiency and productivity
• Check-in patients (i.e., make copy of new patient insurance cards, have new patient complete information sheet, have established patients review demographic forms for changes, and verify that all forms are filled out completely)
• Maintain all physician/diagnostic-testing schedules following office scheduling policies as well as training for scheduling
• Back-up telephone reception. Oversee the transfer of phones to after hour's answering service at the end of the day. Follow up on messages after phones are turned back on
• Take messages regarding patient/pharmacy calls requesting prescription refills, forwarding them to the appropriate personnel
• Responsible for preparing and printing daily appointment schedules and superbills, distributing to appropriate location
• Knowledgeable in scheduling in the OR as well as the Cath Lab

Education: High school diploma or equivalent required. Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

Working Knowledge: Medical terminology and medical insurance knowledge preferred. Knowledge of Cerner scheduling system and the PCIS Gold Practice Management System.

Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Essential Functions:

• Supervise the front office and medical records personnel. Coordinate the check-in process, telephone reception, scheduling of appointments, check-out, collection of co-insurance and co-pays, insurance benefit verification, managed care, compliance, etc
• Responsible for developing, implementing, and maintaining front office systems for efficiency and productivity
• Check-in patients (i.e., make copy of new patient insurance cards, have new patient complete information sheet, have established patients review demographic forms for changes, and verify that all forms are filled out completely)
• Maintain all physician/diagnostic-testing schedules following office scheduling policies as well as training for scheduling
• Back-up telephone reception. Oversee the transfer of phones to after hour's answering service at the end of the day. Follow up on messages after phones are turned back on
• Take messages regarding patient/pharmacy calls requesting prescription refills, forwarding them to the appropriate personnel
• Responsible for preparing and printing daily appointment schedules and superbills, distributing to appropriate location
• Knowledgeable in scheduling in the OR as well as the Cath Lab

Education: High school diploma or equivalent required. Bachelor's degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

Working Knowledge: Medical terminology and medical insurance knowledge preferred. Knowledge of Cerner scheduling system and the PCIS Gold Practice Management System.

Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.