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Administrative Assistant (Riverville Mill)

Packaging Corporation of America
paid holidays, 401(k)
United States, Virginia, Gladstone
861 Fiber Plant Road (Show on map)
Sep 23, 2025

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.



People * Customers * Trust

Job Summary


The Administrative Assistant provides daily administrative support, which includes receiving, sorting, and delivering all incoming correspondence (mail, FedEx, fax); answering incoming phone calls; greeting guests; assisting co-workers with requests for information; maintaining an organized filing system in soft or hard format as necessary; preparing and distributing departmental reports.



Key Responsibilities:



  • Manage required reports, including records retention, prepare other regulatory reports.
  • Make travel arrangements as necessary, including coordinating flights, ground transportation, hotel reservations, tracking reservation changes, and providing accurate figures for expense reporting.
  • Provide support for meetings, including room reservations, meals, and meeting equipment.
  • Provide administrative support for all department changes. This includes coordinating all necessary documents, arranging essential work items (such as computers, office space, business cards, and supplies), and following through on the back end of changes.
  • Assist with on-demand tasks and projects.
  • Performs other responsibilities as needed.


Basic Qualifications



  • Computer proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.
  • Ability to work flexible hours or overtime as needed.
  • Strong written, verbal, analytical, and interpersonal skills are essential.


Preferred Qualifications



  • 2 to 5 years of experience.


  • Some college or administrative training.
  • Must possess a strong work ethic and leadership qualities.
  • Strong attention to detail.


  • Previous industrial experience preferred.


  • Must exercise independent discretion and decision-making and take a proactive approach to issues and strategies.
  • Ability to work in a fast-paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently.


Knowledge and Skills Required



  • Ability to work well under pressure and within time constraints, builds sound relationships with internal and external customers.
  • Ability to exhibit excellent communication, analytical, organizational, and computer skills.
  • Capable of independently making sound decisions through creative problem-solving, ambiguity, and change.
  • Ability to work in a fast-paced environment and handle multiple requests simultaneously.
  • Ability to read and understand technical correspondence, memos, instructions, and reports.
  • Ability to apply skills to continuous process improvement while maintaining maximum levels of safety.
  • Strong planning and follow-up skills.
  • Excellent people and process management skills.



PAY & BENEFITS:
Excellent Medical, Dental, and Vision


401k with company matching


Retirement Savings Plan


Educational Assistance Program


11 paid holidays


Vacation Time - 3 weeks


Employee Assistance Program (EAP)

All qualified applicants must apply at Careers.packagingcorp.com to be considered.

PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

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