AI Engagement Director - 136676

Department Overview The Office of Operational Strategic Initiatives (OSI) was established as an outcome of the campus-wide strategic planning process to deliver university-wide impact. The department implements strategic initiatives and programs that directly impact all Vice Chancellor areas, including defining and implementing business process/continuous improvement projects, conducting organizational reviews and identifying opportunities for improvement, providing ad hoc support to strategic initiatives, leading university-wide operational excellence efforts, managing Chancellor initiatives and programs, and consulting on a wide range of topics.OSI identifies, leads, and supports campus opportunities to improve administrative processes and enhance the University's people and service-oriented culture. The office is focused on continuous improvement and operational excellence across all UC San Diego operations. By acting as an agile, strategic, and objective collaborator across all UC San Diego departments and Vice Chancellor areas, OSI is able to: * Align campus resources with UC San Diego's Mission and Strategic Plan, * Optimize processes, * Improve financial effectiveness and efficiency, * Enhance customer service, and * Foster innovation and growth.

OSI is also a key resource across the UC system, leading initiatives and consulting at other UC campuses and the UC Office of the President.Additionally, the incumbent is responsible for broader engagement in campus business development initiatives that derive from our ever evolving and expanding entrepreneurial corporate, public and community activities. As such, the department is involved in different types of financial and business relationships across campus academic and administrative areas, in conjunction with business/industry leaders through collaborations that advance UC San Diego's mission.

Position OverviewThe AI Engagement Director (Organizational Consultant 4) will lead efforts to accelerate awareness, engagement, and adoption of artificial intelligence (AI) tools and technologies across UC San Diego. This is a two-year contract position. The incumbent will be responsible for developing and executing a comprehensive engagement strategy to ensure that AI tools such as TritonGPT, NotebookLM, and other enterprise-supported platforms are widely understood and used across academic and administrative units.This role will serve as the primary ambassador for AI engagement, building relationships across campus Vice Chancellor areas, engaging directly with academic and administrative units, and working with stakeholders to raise awareness, train users, and drive measurable adoption outcomes for students, staff, and faculty across UC San Diego. The position requires strong organizational skills, self-motivation, and the ability to adapt quickly in a dynamic and evolving technology landscape.

Key responsibilities include:

• Develop and implement a comprehensive AI engagement and adoption plan to maximize utilization of AI platforms across UC San Diego.
• Act as a liaison with academic and administrative units to promote awareness, understanding, and use of AI technologies.
• Partner with stakeholders to identify opportunities for AI integration into teaching, research, and administrative workflows and practices.
• Design and facilitate trainings, workshops, and events to increase engagement and user confidence.
• Create and distribute communications, marketing materials, and adoption resources
• Track adoption metrics, report progress, and recommend strategies for improvement
• Stay current on trends in AI and higher education to ensure UC San Diego remains at the forefront of innovation.
• Collaborate with ITS, OSI, and other campus partners to align engagement goals with broader university strategy.

The analysis, recommendations, and program management performed will be highly complex, requiring broad expertise in organizational change management, adoption strategy, program facilitation, and AI technologies. The successful candidate will play a critical role in shaping the university's digital future through widespread and effective use of AI.

• Advanced knowledge of organizational development and effectiveness, including models and methods to drive large-scale adoption and cultural change.

• Strong project management experience, including planning, implementation, and measurement.

• Demonstrated expertise in consulting, facilitation, and relationship building across diverse stakeholder groups.

• Experience designing and delivering training content, workshops, and adoption campaigns

• Strong analytical and problem-solving skills, with the ability to define and measure adoption outcomes.

• Proven ability to influence and coach individuals and groups at all levels.

• Strong written, verbal, and presentation communication skills.

• Ability to work independently and proactively in a fast-moving environment.

• Passion for and knowledge of AI technologies, with the ability to translate technical concepts for diverse audiences.

PREFERED QUALIFICATIONS* Experience with organizational change management and/or technology adoption in higher education preferred.

• Experience in marketing, communications, and event management preferred.

• Lean Six Sigma Black Belt preferred.

• Project Management Education or Certification preferred.

• Change Management Education or Certification preferred.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.