Administrative Assistant, Client Director

Application window is expected to close 9/23/2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

In this role you will support four Client Directors in the TMC organization.

Your Impact

You will be extremely forward-thinking with a professional and approachable demeanor in all interactions; possess outstanding communication skills with all levels of staff, executives, customers, vendors, and good judgment.

• Calendar Management: Handles 3 Directors' calendars by prioritizing schedules and meetings. You may decide who gets on the principal's calendar, which meetings are attended, and who can attend in their place. Support as back-up to the VP of the organization, when needed.
• Meeting Planning and Organization: Assists in planning and organizing meetings by being responsible for assembling the agenda, location, meeting technology based on participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating a post-meeting action item list.
• Travel Briefing Preparation: Create travel packs for international trips and significant domestic events, such as Cisco Live, etc. This work involves integrating all event information, coordinating travel logistics, and addressing customer/team requests.
• Correspondence/Approvals: Supports by acting as proxy for communications and approvals as authorized. Answers general questions as needed and routine matters to appropriate parties and follows up to ensure accurate completion. Takes the initiative to resolve issues within specified policies and guidelines and provides mentoring to administrative community members on problem-solving. Figures out when executive action is required and supplies a recommendation where appropriate.
• Travel and Expense Management: Responsible for making in-depth global travel arrangements. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while handling Cisco expenses. Works diligently to go above and beyond, working with the airlines directly to accommodate Global Services' benefits for upgrades whenever they are available.
• Special Projects: Provides analytical support to assist executives on special projects. Research issues, analyze problems, compile data, and prepare reports.
• Confidentiality: Candidate will deal professionally with sensitive and confidential matters and materials.

Take initiative, can handle a full desk with ease, and thrive in a lively environment. You have high energy with a passion for thinking bigger and broader than the role itself. This position requires strong interpersonal skills, independent judgment, utmost integrity, and the ability to balance both strategic and tactical actions. You have outstanding attention to detail and the ability to handle confidential information. You enjoy a collaborative environment, are committed to improvement, solving problems, and making decisions.

Minimum Qualifications

• 4+ years' experience in an administrative environment. A minimum of 2 years of experience supporting a principal who was at the director level or above.
• Expert-level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
• Experience in calendar management, planning meetings, and coordinating travel.
• Excellent verbal and written communication skills, including the ability to connect with all levels of Executive/Senior staff and clients.

Preferred Qualifications

• Past work experience in the high-tech industry is desired; prior Cisco experience is preferred.
• Associates degree

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Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

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