Support Operations Specialist - Systems Recovery

As a key member of the Digital Services Support Team the System Sourcing Specialist will be responsible for requirement analysis, planning, and delivery of computers and peripherals at BC. Work involves purchasing of hardware; and monitoring the maintenance of detailed records of items purchased, received, prepared, and issued.

• Responsible for procurement goals and metrics involving computer deployment and replacement.
• Evaluate BC business needs against supplier capabilities in order to select the preferred suppliers who meet quality, cost, and delivery requirements.
• Assist in the creation of departmental budgets and track spend against the budgets.
• Utilize headcount projections to ensure adequate supply of hardware and peripherals.
• Support the development of the Annual Budgeting for computer and peripheral needs.
• Manage and improve the full hardware lifecycle process.
• Maintain working relationship with hardware vendors.
• Review all new hardware and peripheral requests as part of our internal procurement process.
• Provide information and reports as requested.
• Working from a ticketing system to ensure detailed tracking of progress on all service requests.
• Monitor supply constraints and supply chain issues and assist with sourcing alternatives when needed.

• 3-5 years of experience
• Excellent forecasting and/or demand planning experience, required
• Experience with maintaining asset management databases
• Experience with Power Bi and Excel reporting, required
• Experience working with vendors to source and deploy hardware
• Excellent reporting experience. Power Bi and SQL preferred
• Clear communication skills, required

• AA or BS degree (or equivalent work experience)
• A+ certification (preferred)
• MSCE (optional)

• Demonstrated ability for independent thinking and multi-tasking
• Understanding of budgeting and general Financial topics
• Ability to execute tasks in an accurate and timely manner
• Detail oriented
• Ability to effectively organize and prioritize work tasks
• Strong attention to detail and follow through
• Strong written and oral communication
• Must be a team player who works well with others

Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A: $58,000 - $79,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with over 50 offices and 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act