Patient Biller 4

#CA-DS

Patient Biller IV is responsible for assisting unit Supervisors in Day-to-day operations. Manage assigned work ques in Epic. Assist in training of new staff and existing staff on the system. PBIV also provides operational management assistance to the department supervisors.

Apply By Date

9/28/2025 at 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• High School diploma, GED or equivalent experience/training
• Follow-up commercial payer billing experience. History of successful payor denial appeals.
• Experience with commercial, government, and third-party payors. Including current regulations, time limitations and procedures.
• Good verbal and written communication skills. Documents and reports clearly and concisely. Conveys instructions, directions and information appropriately. Ability to write effectively and to compose internal and external correspondence.
• Ability to analyze and interpret various operational reports to identify problematic trends, and other performance barriers.
• Tact and diplomacy skills to constructively assist with training and coaching new and existing staff to improve staff performance.
• Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).
• Analytical skills to assess account balances and make determinations/decisions on further action.
• General knowledge of medical terminology to correlate reports to actual charges and to determine the appropriateness of denials.
• General knowledge of credit and collection practices.
• Ability to type for efficient entry of billing information and charges into the billing computer system and to prepare various forms of correspondence.
• Ability to read and comprehend department policy, as well as internal and external correspondence.
• Written and verbal communication skills with the ability to effectively convey complex information in a clear and concise manner in both internal and external correspondence.
• Communication skills to appropriately respond in a timely manner to account inquiries, both in person and via email to internal and external customers.
• Problem-solving and judgment skills to research, analyze, and resolve or recommend alternatives to problematic situations.
• Ability to work independently.
• Ability to work cooperatively and constructively with employees and Administration.
• Ability to work accurately and timely under pressure to meet production standards and deadlines established by the department, government programs, and commercial insurance carriers.
• Ability to be flexible in a quickly changing environment with variable deadlines and priorities.
• Ability to follow verbal and written instructions.
• Proofreading skills to identify and correct own errors and that of staff.
• Ability to organize and maintain accurate files on internal unit processes and departmental standards guidelines.
• Ability to organize and prioritize tasks.
• Knowledge of basic accounting practices.
• Math skills to accurately add, subtract, multiply, and divide.
• Keyboarding skills to effectively operate computer terminal and P.C.; prepare internal and external correspondence and forms as required.
• Ability to effectively operate standard office equipment including but not limited to a photocopier, scanner, fax, and calculator.
• Ability to file in alphabetical, numerical, and chronological order.

Preferred Qualifications

• Bachelor's degree in related area
• Experience training staff on payer policies, procedures, and guidelines.
• Prior professional medical billing experience a plus.
• Knowledge of EPIC PB Revenue cycle and related systems used for commercial billing and follow-up, ie., EPIC, OnBase, Outlook, Ecotime, Microsoft Excel, and Word.
• Knowledge of medical billing/reimbursement requirements and procedures including government programs, private third-party insurance, and private individuals. Knowledge of Medi-Cal, Medicare, and Commercial Plans is required.
• Knowledge of Current Procedural Terminology (CPT), Insurance Classification of Disease (ICD-10) and NCCI Edit policies related to medical billing.

Key Responsibilities

• 40% - Assist unit supervisors with carrying out day-to-day operations
• 30% - Manage assigned Work queues in Epic
• 15% - Assist Supervisor with the training of new and existing staff on all systems
• 15% - Provide operational management assistance to the department Supervisors

Department Overview

Professional Billing Group, a part of the UCDHS Financial Services Division, provides billing and collection services for approximately 825 UCD Health System Facility Physicians. This position is responsible for assisting with the overall operational processes and functions of the Government Billing Insurance Billing Unit. This includes both Medi-Cal and Medicare billing units.

POSITION INFORMATION

• Salary or Pay Range: $31.24 - $38.82
• Salary Frequency: Hourly
• Salary Grade: 100
• UC Job Title: PAT BILLER 4
• UC Job Code: 004662
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8:00am-5:00pm Monday-Friday, 8 hour
• Location: UCDHAS Building (HSP165)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)
• THIS IS NOT AN HI-B OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks