New

Service Desk & Onsite Support Agent

Ampcus, Inc
United States, California, Lompoc
Sep 18, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Service Desk & Onsite Support Agent Location(s): Lompoc,CA JOB DESCRIPTION We are seeking a highly skilled and versatile agent to support operations at Space Force Base. This role is fully onsite and combines Service Desk responsibilities with hands-on technical support. The ideal candidate will possess strong technical expertise as well as excellent customer service skills. Responsibilities: Provide day-to-day Service Desk support, including troubleshooting hardware, software, and network issues. Deliver onsite technical assistance as needed, ensuring systems and equipment function smoothly. Communicate effectively with end-users, maintaining a professional and helpful approach. Collaborate with team members to resolve issues promptly and efficiently. Requirements: High technical aptitude; experience with IT support preferred. Strong customer service and communication skills. U.S. Citizen (mandatory for this role). Must be able to work 100% onsite. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.