Student Support Specialist II

School of Nursing

This position provides frontline office support for the Sinclair School of Nursing through a combination of administrative, technical, and student-facing tasks. Responsibilities include:

• Front Office Reception: Greet and respond to general questions in-person, email, teleconference (zoom) and telephone. Maintain front office coverage. Perform duties with punctuality, attendance, and a high level of customer service
• Undergraduate and Graduate Program Admissions Processing: Utilize multiple software programs and applications to organize and process student applications. Software may include interviewing platforms, student databases, survey software, etc.
• Reports: Use campus data resources to generate student reports as requested.
• Graduation Processing: Basic data input in MyZou (PeopleSoft).
• Graduation Ceremonies: Take a lead role in planning, organizing, and execution of SSON graduation ceremonies.
• Prospective Students-Recruitment: Assist with campus visits and recruitment for prospective students including scheduling, presenting information, and follow up messaging.
• Support Advisors: Assist with projects as needed in undergraduate and graduate programs.
• Scheduling: Assist in maintaining Outlook calendars for Student Support Staff.
• Maintain flexibility to assist with other duties as assigned to support the student services department, faculty, staff, and students within the SSON.

Monday through Friday, 8:00 a.m. to 5:00 p.m.

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary

* Proficiency in Microsoft Office Suite and online platforms
* Ability to work collaboratively and manage multiple priorities
* Strong organizational and interpersonal skills
* Displays strong customer service and positive attitude
* Detail-oriented and efficient.
* Exceptional written and verbal communication skills
* Reliable with a strong attendance record

Salary Range: $15.00 - $17.00 per hour

Grade: GGS 07

University Title: Student Support Specialist II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application required. Cover letter strongly encouraged.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.