Technician, Staging & Integration, (USA Remote)

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role
As a Technician, you will be primarily responsible to perform personnel and operational management tasks associated with readying IT equipment (routers, switches, firewalls, wireless access points, etc.) for shipping and final installation.

Responsibilities include:

• Personnel Management
• Personnel time review and approval
• Project coordination and management
• First level technical resource for SIS technicians
• Creation and review of standards of procedure (SOP)
• QA and authorize technician configured equipment for transfer to warehousing and shipping
• Assembles, configures and tests, telecommunications equipment, including but not limited to, routers, switches, cellular modems, wireless devices, IP phones, etc.
• Performs testing and diagnostic procedures on equipment according to published equipment standards and work-instructions.
• Supports operations and implementation on failed equipment through troubleshooting and fault isolation techniques.
• Supports the activation and testing of cellular service for wireless LTE devices
• Loading of provided configurations, routine testing of telecommunications and data equipment, troubleshooting and RMA of failed devices
• System deployment: imaging OS installation and updates, device activation/licensing, joining machines to domain, updating group policy, installing and configuring applications, setting TCP/IP networking parameters, installing printers, etc.
• Mobile devices: configuring Apple, Windows, Linux and Android-based mobile devices, joining devices to WLAN, connecting devices to management servers, verifying all required applications are installed, configuring application settings, etc.
• Peripheral devices: configuring communication settings on printers, UPS', handheld scanners, IP cameras, IP phones, etc.
• All other assigned duties and tasks

Required Skills

• Previous experience with Windows Server platforms preferred, but not required
• Solid understanding of TCP/IP networking a must
• Working knowledge of wireless networking
• Detail-oriented - all work performed must be logged and all time must be accurately tracked
• Ability to understand and follow process documentation
• Ability to work in a team-based, fast-paced environment
• Ability to quickly adapt to changing business requirements

Professional Experience

• High School Diploma/GED or Bachelor's degree and/or military experience.
• 2+ years with the configuration and troubleshooting of Windows based devices
• 2+ years of experience with hardware testing, troubleshooting, and repair of computer hardware
• Must be CompTIA A+ certified and/or have equivalent experience and knowledge
• Must be CompTIA Network+ certified and/or have equivalent experience and knowledge
• Other industry standard certifications (Microsoft, Cisco, Red Hat) are desired, but not required

Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.