Control Tower Coordinator

Introduction to the Job

Are you ready to be at the core of operations, driving end-to-end improvements and supporting complex, high-tech assembly processes? Do you thrive in a dynamic Manufacturing and Logistics environment and enjoy contributing to a motivated, collaborative team? If so, this role offers an exciting opportunity to make a meaningful impact while growing your skills in a fast-paced, innovative setting.

Role and Responsibilities

As a Control Tower Coordinator, you serve as a critical second-line resource, providing administrative support across all logistics activities. You proactively monitor, execute, and continuously improve stock request processes to resolve production material issues efficiently. Additionally, you ensure that IT architecture is seamlessly aligned with operational workflows, driving system and process enhancements to elevate performance and reliability.

As a Control Tower Coordinator you will have the following tasks and responsibilities:

Operational activities

• Monitor and manage material-related requests from Wilton manufacturing teams, ensuring timely resolution of issues identified on the production floor.
• Ensure compliance with delivery creation rules, verifying that deliveries are generated accurately and on time.
• Adjust delivery priorities based on urgency and production needs to support uninterrupted material replenishment.
• Lead investigations for lost parts, collaborating with internal stakeholders (Shift Planning, Cleanroom Logistics, MICC, Manufacturing) and third-party logistics providers (3PL) to resolve discrepancies.
• Process delivery modifications, including cancellations, line changes, and priority updates, with accuracy and efficiency.
• Resolve complex logistics issues using best practices and historical precedents, escalating when necessary.
• Maintain and improve lost and found inventory balance, ensuring accurate bookings and traceability.

Continuous Improvement Activities

• Identify and assess improvement opportunities across the logistics value chain to enhance efficiency, accuracy, and responsiveness.
• Participate in and lead continuous improvement initiatives, collaborating with cross-functional teams to implement sustainable solutions.
• Apply hands-on experience gained in technical production and warehouse environments to support practical, impactful improvements.
• Utilize structured problem-solving methodologies, such as LEAN principles, to troubleshoot issues and drive process optimization.

Education and Experience

A Bachelor's degree in a relevant field-such as Operations Management & Logistics, Industrial Engineering, or Supply Chain Management-is preferred.
Candidates with a high school diploma and substantial, directly related work experience will also be considered.

Professional Experience: Minimum of 2-5 years of hands-on experience in Logistics or Supply Chain Management, ideally within a technical production or warehouse operations setting. Proven track record in inventory management is highly desirable, with demonstrated ability to optimize stock levels, streamline workflows, and support cross-functional teams in high-paced environments.

Technical Skills:

• Hands-on experience in a technical production/warehouse environment.
• Experience with trouble-shooting and structured problem-solving methodologies (e.g., LEAN)
• Proficiency in SAP-ECC/EWM and Microsoft Office Suite
• Advanced skills in Excel and PowerPoint for data analysis and reporting

Skills

At the cutting edge of technology, every day brings new challenges and opportunities to innovate. You won't work in a silo-instead, you'll be part of a dynamic, collaborative environment where creativity and diverse perspectives are valued. Supported by a team of motivated colleagues, you'll have the flexibility and trust to determine the best approach to solving problems and driving results. This role offers the space to contribute your unique ideas and grow within a fast-paced, high-tech setting.

To thrive in this job, you'll need the following skills:

• Strong analytical and problem-solving abilities
• A true team player with excellent social and communication skills
• Self-steering and structurally result-driven mindset
• Proactive attitude with a "can-do" mentality
• Ability to remain confident, convincing, and calm under pressure
• Service-oriented approach to internal and external stakeholders
• Proven capability to initiate and lead process improvements
• Flexibility to work in shifts and weekends as needed
• Effective stakeholder management across various organizational levels

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

The Wilton Manufacturing Services team plays a vital role in the storage, planning, assembly, and shipment of ASML materials, including modules, upgrade packages, and more.

As part of this team, you will be positioned within the Control Tower-the central hub responsible for managing alllogistics administrative flows, with a focus on preventing and predicting operational stagnations to ensure smooth and efficient logistics.

This is an on-site, off-shift support role with a fixed schedule of Monday through Friday, 9:00 AM to 5:30 PM.

If you're a proactive problem-solver with a passion for logistics and operational excellence, we encourage you to apply! Click the Apply Now button to submit your resume and personal motivation letter. Please note: Applications without a motivational letter will not be processed.

We look forward to learning more about you and how you can contribute to our team!

Need to know more about applying for a job at ASML? Read ourfrequently asked questions.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.