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Commercial Loan Coordinator

First Business Bank
United States, Wisconsin, Madison
401 Charmany Drive (Show on map)
Sep 11, 2025
Description
Position at First Business Bank

Join the winning team at First Business Bank as the Commercial Loan Coordinator (Hybrid)!
First Business Bank is aTop Workplaces USA company, learn morehere.

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!

OVERVIEW
This role allows for 2 days remote per week after the 90 day performance review, therefore, a local candidate is required.

The Commercial Loan Coordinator is a key contributor in servicing the overall commercial loan portfolio and supports multiple Bankers in a timely, accurate and concise manner to ensure client deadlines for commercial loans are met. An expeditor who can effectively multi-task to achieve multiple, various, moving deadlines, the incumbent understands both the renewal process and clearing exceptions.

Specifically, as the Commercial Loan Coordinator you will

Loan Coordination (New, Renewal, Modification of Terms) (40%):

  • Professional support teamed with multiple Loan Officers within a Region or cross Regionally.
  • Uses Bank's loan origination system to start/route new, renewal and modification of terms applications for decisioning and documentation.
  • Post approval and prepare, own, or supplement loan closing checklist of items needed, quickly reviews checklist items for accuracy when received from others and is capable of handling unanticipated changes.

Transactions (20%):

  • Daily for coordination of commercial loan payments and loan draws to both ensure clean handoff to Loan Operations in accordance with Bank procedures and positive client experience.
  • Supports the processing of monthly automatic loan draws for interest payments due in accordance with agreements already documented with clients to ensure timely, clean handoff to Loan Operations.
  • Engages external loan participation partners via email, securely, for transactions using a predetermined template and formula or assists.

    Exceptions (30%)

    • Meets monthly with Loan Officer(s) to review file information needed at a minimum monthly:
      • Request financial information needed to maintain compliance, via client portal or e-mail, securely.
      • With knowledge of loan policy makes recommendations and prepares memos to waive or change reporting frequencies with approval from others.

    Correspondence and Specialty Servicing (10%)

    The successful candidate should have:

    • Commercial loan documentation and servicing experience is required
    • 5+ years of total banking experience required
    • Ability to work independently and use independent judgment with minimal supervision
    • Ability to handle pressure of meeting deadlines

    First Business Financial Services, Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.

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