Manager of Tech - Claims

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica is seeking an experienced Manager of Tech, Claims. The focus will be robust and scalable solutions that will support Medica's claims. This role is ideal for an innovative and highly technical thinker who thrives in a mission-driven, healthcare-focused organization and is passionate about ensuring efficiency, scalability, financial integrity and compliance. Performs other duties as assigned.

This role will support the IT Software Engineering (SE) Claims Delivery Director and will also support the SE Claims Product Delivery Teams. The purpose of the position is to use advanced technical knowledge and skills to resolve escalated and cross-team issues, recommend solutions to complex problems to the team, and coordinate delivery on high-value products and high-dependency initiatives.

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 8 years of related work experience in Healthcare IT

Preferred Qualifications

• Advanced knowledge of Healthcare IT
• Advanced knowledge of Quality Assurance, Agile/Scrum
• Advanced skill explaining complex technical concepts to a wide variety of audiences including senior leaders
• Ability to anticipate and understand complex technical issues and generate solutions
• Advanced level of organizational skills
• Healthcare IT Experience in delivering Claims products
• Master's Degree in Business, Information Technology or Healthcare, or equivalent work experience
• Scaled Agile certification - Scaled Agilest, PO/PM, RTE etc.

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, or Madison, WI

The full salary grade for this position is $111,200 - $190,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $111,200 - $166,740. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees

The compensation and benefits information are provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.