Unit Clerk - Progressive Care Unit PCU

UNC Health Care
United States, North Carolina, Hendersonville
800 North Justice Street (Show on map)
Sep 28, 2025
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. Responsibilities: Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process. Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed. Schedules patient discharge and post-discharge consultations. Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists. Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed. Monitors patients as warrantedand escalates to clinical staff when appropriate. Organizes patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer. Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned. PARDEE Other information: Required Associate's Degree or an equivalent combination of experience and education Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools. Preferred Experience working with an electronic medical recordkeeping (EMR) system such as EPIC Experience working in a hospital setting. 01.6300.2500 Job Details Legal Employer: Pardee - HCHC Entity: Pardee UNC Health Care Organization Unit: Progressive Care Unit Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Evening Job Location of Job: PARDEEHOSP Exempt From Overtime: Exempt: No