Job Center Specialist II

The Vermont Department of Labor exists to improve the lives of working Vermonters. We are seeking an organized, results-driven individual who approaches each workday with an operational excellence mindset and a commitment to equity, access, and belonging. Professionalism, integrity, and compassionate service are essential qualities for this role.

The Job Center Specialist II (JCS II) will focus on supporting youth and young adults ages 14-24, delivering individualized case management, career counseling, and employment services. The specialist will connect youth to education, training, and workforce opportunities, while also engaging employers to promote the Department's services and create pathways for young workers.

Responsibilities include providing direct services within the Job Center, conducting outreach in the community, and collaborating with partner organizations to ensure a seamless system of education, training, and employment. The JCS II will balance day-to-day service delivery with proactive engagement of youth and employers, helping both succeed in Vermont's workforce.

This position reports to a VDOL Regional Manager and/or Supervisor and requires the ability to exercise independent judgment in carrying out responsibilities. Travel is required.

There is no remote or hybrid options associated with this position.

This position, Job Center Specialist II (Job Requisition #53298), is open to all State employees and external applicants.
If you would like more information about this position, please contact brittany.valley@vermont.gov
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Interviews clients who are often under significant personal and financial burden, and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism, sensitivity, fairness, tact and diplomacy, and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients.

Position is assigned to a regional office location, but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers' worksites, schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid driver's license and private means of transportation is required.

Associate's degree or higher in human resources field, public or business administration, or human services fields.

OR

Two (2) years or more experience in customer service, employment services, human services, human resources, or a closely related field.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.