Knowledge & Training Partner

The Knowledge & Training Partner is responsible for executing training and knowledge management functions across the enterprise. This role collaborates cross-functionally with business units, support teams, and subject matter experts (SMEs) to develop, maintain, and deliver high-quality training programs and documentation. The position plays a key role in ensuring consistency, accuracy, and accessibility of knowledge and learning materials, supporting both new and existing teams.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with opportunities to push your career to the next level.

The Types of "Energy" You Bring

• Strong background in training, instructional design, or knowledge management.

• Integrates proficiently with enterprise partners

• Thrives in multiple parallel workstreams

• Proficient coaching ability with stakeholders and business partners

• Skilled in knowledge and training systems management

• Proficient in eLearning creation

• Top level organizational skills

• Cross-functional collaboration

• Ability to grasp core business principles and technical processes quickly and independently

• Ability to build trust with a wide range of stakeholders

• Ability to communicate clearly and proactively across all channels

"Gauges" of Responsibility

• Execute training and knowledge management functions

• Partner influentially with diverse business and support partners across the enterprise to create and catalog SOPs, KAs, Job Aides, eLearning and other training/knowledge materials

• Partner with LMS admin to ensure training material is current and with SMEs to ensure its continued accuracy

• Write training plans for new and existing teams

• Understand the knowledge strategy and ensure adherence with how documents are incorporated throughout all systems enterprise wide

• Supports and acts as a representative for user experience (UX) for the teams supported

• Partner with HRBP to determine team needs for: documentation, new hire training, upskilling, work/knowledge transfer

• Facilitate knowledge transfer process
• Facilitate training virtually and in person as needed for business

"Fuel" forYou

• Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead- We offer 401k and a match component!
• Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.
• Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you're interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontact you.
• We conduct "in-person" (Teams) interviews and provide additional interview information or other items needed at that time.

Qualifications:

• Bachelor's degree preferred
• 2-3 years of experience

Global is committed to attracting, developing, and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need accommodation to apply, please contact our recruiting department at 781-891-4000.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.