Clerk Typist 3 (Local Government) - Lehigh County Area Agency on Aging

Are you looking for a rewarding and fulfilling career that will make a positive impact on Seniors in our community? The Lehigh County Area Agency on Aging (AAA) is eager to welcome a Clerk Typist 3 to the dedicated team. In this important role, you will have the opportunity to showcase your excellent organizational and communication skills. If you thrive in a supportive teamwork environment and are ready to take the next step in your career, this is the job for you!

As the primary receptionist for the agency, you will be the first point of contact for the numerous agencies and consumers we serve. Communicating in a courteous and effective manner is essential as you operate a telephone console and answer and transfer calls to their appropriate destination, determining if there is an immediate need for a response by agency personnel. This position acts as a back-up for entry of mail-outs and referrals from mail into the SAMS system. Work includes making data entry changes in SAMS and PIA regarding demographic data, assignment of caseworker, care enrollment changes and more. You will share responsibility for incoming referrals for pre-admission, enter the initial data into the tracking system and return incomplete information for corrections.

Other duties to include but not limited to:

• Acting as back-up for closing case records, including termination of service orders, the service plan, care plans, and care enrollments
• Preparing and typing letters, reports, schedules, agendas, minutes, and lists into draft or final form
• Mailing correspondence in response to routing inquiries or request for information

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk Typist 2, and educational development to the level of completion of high school; or
• One year of progressively complex clerical typing experience and completion of high school; or
• Six months of moderately complex clerical typing work and completion of a post high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.