Lead Associate, Email Marketing (P2)

Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share.

The Role

As the Lead Associate, Email & Mobile Marketing, you will play a pivotal role in managing the day-to-day workflows and content coordination for Save the Children's email and mobile messaging programs. You will serve as the primary project lead managing campaign production workflows on a project management platform, working closely with internal teams and our external email and mobile marketing agency. Your focus will be on ensuring timely, accurate execution of campaigns while maintaining high-quality content and alignment with brand and legal standards.

Location

Hybrid - Washington DC, Fairfield, CT or Lexington, KY office locations

What You'll Be Doing (Essential Duties)

*not inclusive of all role responsibilities. May be subject to change

Workflow management and project coordination (65%)

• Lead management of email and mobile marketing campaign workflows using Monday.com, tracking tasks, deadlines, and deliverables from ideation through launch.
• Serve as the central liaison between internal stakeholders (fundraising, creative, analytics) and the external email/mobile marketing agency to ensure seamless communication and campaign execution.
• Maintain and update the integrated email and mobile marketing calendar to coordinate messaging cadence and avoid overlaps.
• Oversee and coordinate content preparation, including copy, creative assets, and segmentation data, ensuring all materials meet brand guidelines, legal compliance, and quality standards.
• Facilitate proofing and approvals, shepherding campaigns through internal review processes prior to deployment.
• Work closely with the web team to manage ticketing for donation forms, landing page inputs, and related campaign web assets to ensure timely delivery and consistency across platforms.
• Troubleshoot workflow bottlenecks and communicate progress/status updates to all relevant teams.

• Coordinate with content creators, designers, and data teams to ensure campaign content is accurate, on-brand, and optimized for both email and mobile platforms.
• Review and proofread email and mobile messages for clarity, correctness, and compliance with organizational and legal requirements.
• Support segmentation and personalization efforts by coordinating data inputs and segmentation lists for targeted messaging.
• Collaborate with creative and data teams to optimize user experience across channels.

• Perform other duties as assigned by team and divisional leadership to support broader initiatives and organizational goals.

Required qualifications for the role

• Minimum of a High School Diploma or equivalent, plus at least 3 years of relevant experience managing digital marketing workflows or projects, with a focus on email and/or mobile marketing.
• Proficiency with project management tools, preferably Monday.com, JIRA or comparable platforms.

• Strong organizational and communication skills with the ability to manage multiple campaigns and stakeholders simultaneously.
• Exceptional grammar, style, and attention to detail across all written materials.
• Strong storytelling and copywriting skills with the ability to tailor messaging for diverse audiences and platforms.
• Experience coordinating content development and approvals in fast-paced, deadline-driven environments.

• Attention to detail and a commitment to high-quality content and compliance standards.
• Collaborative mindset and proven ability to liaise effectively between internal teams and external vendors.
• Must be available to work on weekends and after hours as needed to support emergency response campaigns.
• Professional proficiency in MS Office suite.
• Professional proficiency in spoken and written English.

Preferred qualifications for the role

• Experience working within nonprofit or mission-driven organizations.
• Familiarity with email marketing best practices, deliverability, and CAN-SPAM compliance.
• Familiarity with email service providers (ESPs) and mobile messaging platforms, preferably Salesforce Marketing Cloud.

• Knowledge of mobile marketing platforms and SMS best practices.

• Experience working with external agencies or vendors in a marketing capacity.
• Basic understanding of fundraising and donor engagement strategies.

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $66,300 - $74,100 base salary

• Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $60,350 - $67,450 base salary

• Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $54,400 - $60,800 base salary

The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:

• Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
• Health: Competitive health care, dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Click here to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org.