Associate Manager, Marketplaces

We are seeking a passionate and experienced ecommerce marketer that is eager to help accelerate marketplaces performance. This role can be based out of White Plains, NY or REMOTE!

In this role, you will be responsible for assisting in driving the growth of the Marketplace channel activities while providing positive shopping experience for our customers with a predominant focus on continuous acceleration of Amazon and Walmart performance.

This role will work across all Nutricia brands and will work very closely with Marketplace Associate Manager merchandising and sale activities for our marketplace customers on Seller Central (3P) and Vendor Central (1P) listings. This role also partners with existing digital marketing resources to drive sales growth on our marketplaces by delivering improved sell-through, market share improvement, increased average order value and brand awareness. This should be achieved by implementing data-driven merchandising strategies and improvements in customer experience.

The Associate Manager will collaborate with internal teams and external partners to enhance product visibility and conversion across digital retail platforms. Oversees the accuracy and appeal of item listings, tailoring information for each channel and evaluating performance to support growth. Additionally, will collaborate closely with Categories teams to ensure creative and messaging is in line with approved brand positioning and messaging.

Essential Functions:

Assist in managing the day-to-day responsibilities associated with managing Amazon and Walmart Marketplace, with potential expansion into other marketplaces
• Reply back to all notices and reviews submitted on products
• Partner with operations team as needed to ensure fulfillment of all inventory needs for FBA while avoiding Long Term Storage Fees / Nuisance / Chargebacks
• Monitor and maintaining Brand Registry
• Partner with internal team / agency /Market Place vendors to ensure products are accurately priced and described.
• Focus on increasing traffic through marketing tools and promotions.
• Uncover and execute new initiatives that will improve customer experience and increase overall business.
• Proactively identify product, service, and marketplace issues and resolve them accordingly.
• Track daily and weekly channel performance metrics and propose strategy to improve these metrics.
• Coordinate with brand teams to create promotional assets, test deals and troubleshoot errors.
• Review inventory reports to identify products needing special attention.
• Assist inventory team with demand planning and forecasting.
• Competitor research regarding pricing and sales strategies.
• Ability to explore creatively and share/implement ideas for company growth.
• Stay up-to-date with latest marketplace changes.

The base compensation range for this position is $92k-100k commensurate with experience. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

Knowledge, skills and abilities:

• A sincere passion for ecommerce and marketplaces marketing.
• 2-5 year professional experience and 3+ years of experience in Amazon Vendor and Seller Central and Walmart seller center.
• Knowledge of digital marketing functions beyond merchandising including marketing, and analytics.
• Proven ability to build strong relationships across functional areas.
• Excellent written, communication and problem-solving skills.
• Quantitative and curious mindset.
• Self-starter, creative thinker, problem solver.
• Team player with excellent communication skills - comfortable leading and engaging key stakeholders inside and outside of the organization.
• A demonstrated sense of priority, reliability, and flexibility.

At Danone North America, you'll work with some of the best-known food and beverage brands in the world like Activia, Silk, Two Good, Oikos, evian, and Happy Family. You'll be part of one of the largest Certified B Corps in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000+ employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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