Automotive Commercial Service Manager

The Boucher Automotive Group is seeking a highly motivated and experienced Commercial Service Manager to lead our Ford Commercial Vehicle Center in Menomonee Falls. This is a rare opportunity to take charge of a fast-paced, high-volume commercial fleet service operation backed by one of the top dealership groups in the nation.

We are looking for a proven leader to manage day-to-day operations of our Ford Commercial Service Department, specializing in commercial fleets and vocational vehicles. The ideal candidate will bring strong skills in technician leadership, workflow optimization, and customer satisfaction management.

Prior experience with CDK is required, and while Ford OEM experience is a plus, we welcome candidates with backgrounds in other commercial or fleet service environments.

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  Automotive Service Management experience, preferably in a commercial or fleet service setting

  
  
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  Proven ability to lead technicians, service advisors, and support staff

  
  
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  High standards for Customer Satisfaction Index (CSI) performance

  
  
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  Strong lane management and workflow control

  
  
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  Experience with CDK Dealer Management System

  
  
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  Excellent communication and problem-solving skills

  
  

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  Valid driver's license with a clean driving record for the past 3 years

  
  
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  Must be at least 18 years of age

  
  
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  Drug testing required

  
  

Boucher is consistently recognized in Automotive News' Top 100 Largest Dealership Groups, now ranked in the Top 75 nationally!

We've been named a Top Workplace by the Milwaukee Journal Sentinel for 12 consecutive years, and we maintain an A+ BBB rating.

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  Strong base salary plus performance-based commission

  
  
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  Health, dental, and vision insurance

  
  
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  Paid vacation & holidays

  
  
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  Cafeteria plan

  
  
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  Spiffs and bonus programs for top performers

  
  

We take pride in our values, people-first approach, and long-standing commitment to our employees.

We give back to dozens of local and national charities including MDA, JDRF, La Causa, I Back Jack, Fisher House, and many more.

If you're a driven and experienced commercial service professional ready to take the next step, we want to hear from you.

?? Contact:

Tim Lange

Fixed Ops Director, Boucher Group Inc

Email: timothy.lange@boucher.com