Public Communications Specialist

Are you ready to make an impact? At North Carolina Central University ( NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
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The position will operate under a dual reporting structure wherein, the employee will report to the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. This position will maintain oversight for the CRM software. This employee will need a strong understanding of how to create targeted communication for specific audiences and media. This employee will serve as a primary content editor in addition to creating content for projects and publications. Other duties as assigned.

The primary purpose of this position is to collaborate with internal and external partners to: Advance and protect the institutional identity and reputation; Reinforce and grow NCCU's brand in graphics, images, and words; Increase NCCU's visibility in public and in the higher education marketplace; Support NCCU's relevance and value to key audiences, including prospective students, parents, alumni, faculty and staff members, and encourage community engagement.

The successful candidate must possess a working knowledge of Microsoft Office Suite (Word and Excel) Applications; knowledge of office and records management or administration; knowledge of writing guidelines for various media and to create unique copy for each format (print, online and social media); knowledge of conceptualize, write and edit strategic, accurate and concise content for varying audiences; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

N/A

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

This position works closely with the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. The employee will maintain oversight for the CRM software and will write and edit content for multiple audiences in varying media (online, print and social media).

This position will collaborate with department representatives to develop initiatives and communication plans for the enrollment division. Monitor effective benchmarks for measuring the impact of social media programs and analyze, review and report on effectiveness of campaigns in an effort to maximize results.

This position will be a strong editor with an ability to improve content substantively through fact checking and editing techniques. Serve as the primary content editor in addition to creating content for projects and publications.

This position serves as an advocate in social media spaces, engaging in dialogues and answering questions where appropirate. To effectively communicate information and ideas in written and verbal format, build and maintain relationships.

This position will be responsible for devising online profiles connecting students, university professionals, parents, cooperate partners in all forms of social media tools. Creating and improving websites that will enable the univesity to network with online applications processes and other electronic media databases. Abilty to coordinate large projects with numberous components over extended periods of time.

This position will have knowledge of and ability to research industry best practices to assist the division, university, or unit in aligning strategies for North Carolina Central University publications (print and digital) with University strategy and guidelines. Effectively edit and improve content for readers based on best practices.

Employee Benefits available to NCCU permanent employees include the following and more: