Information Technology Operations Analyst

Information Technology Operations Analyst

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Information Technology Operations Analyst for our Corporate team.

This tech-savvy and collaborative individual will be responsible for providing technical support and training across the organization, managing hardware and software systems, and contribute to IT process documentation and improvement.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to our Information Technology Manager.This position will be fully onsite at our location in Somerville, MA.

Responsibilities:

• Manage Intune workstations, maintain inventory tracking and fulfill hardware requests.
• Learn and master the technology solutions that Triumvirate relies on including: Office 365, in-house applications, Active Directory, Printers, Scanners, and more.
• Train, teach and coach colleagues on how to utilize our technology.
• Assist in the documentation of internal IT processes and policies.
• Interact with internal employees at all levels and regions of the company.
• Keeping up to date with the latest technological news and advancements, Triumvirate will help pay for certifications.
• Maintain detailed notes in our ticketing and documentation systems.
• Infrequent travel to other offices is required.

Basic Requirements:

• Ability to work independently and as part of a team
• 1-3 years' experience in an IT Support related role
• Strong attention to detail and an appetite for continual learning
• Must be passionate about technology and looking to make an impact on our organization
• Must be eligible to work in the United States without future sponsorship
• Must have a reliable form of transportation

Preferred Requirements:

• Industry certifications preferred (Microsoft, CompTIA)

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.