Associate, Program Operations

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Associate, Program Operations

We are looking for an Associate, Program Operations to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

As an Associate, Program Operations, you will play a critical role with primary responsibility for supporting the Transportation Analysts in delivering vehicles to the Delivery Service Providers.

A Day in the Life

Working out of a Smartsheet queue:

• Ordering temporary vehicle tags
• Following up on repairs
• Extensive follow-up with repair shops to
  manage ETAs
• Responding to inquiries from internal and external clients
• Holding meetings with vendors as needed
• Develop reports to provide status as necessary
• Additional work to ensure we maximize network productivity
  to enable meeting or exceeding SLAs

Requirements

• Bachelor's Degree preferred
• High School Diploma minimum
• Process Management experience preferred
• Six Sigma Green Belt or above is preferred
• Production forecasting is an asset
• Above average Excel and Smartsheet skills are required
• A demonstrated history of problem solving in complex operational experiences is required
• Customer Service experience

Knowledge and Experience

• MS Office - proficient in the following
  • Excel - ability to add data to cells, use functions, pivots, sort data
  • Word - ability to create documents
• Smartsheet
• Excellent written and oral communication skills
• Ability to manage time and prioritize multiple tasks
• Ability to focus on details
• Excellent work ethic
• Comfortable working in a fast-paced organization, able to shift to different priorities
• Ability to work independently and function within a team environment
• Demonstrates initiative and problem-solving ability
• Excellent customer service skills
• Critical thinking - ability to think through logical process flows and identify opportunities for improvement
• Ability to acquire/retain information related to different state requirements

The hiring base salary range for this position is $46,800 - $64,400 USD annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

Know Your Rights: Workplace discrimination is illegal