Audio/Visual Administrator

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

CareDx, Inc. is seeking a skilled and proactive Audio/Visual Administrator to join our IT Infrastructure team at our headquarters in South San Francisco. In this role, you will be a key contributor to the success of our internal and external events, ensuring seamless AV experiences across virtual, hybrid, and in-person formats. You will also support broader IT operations and infrastructure initiatives across our U.S. offices.

Key Responsibilities:

• Serve as the primary escalation point for all AV-related issues.
• Support/planning for both live and pre-recorded virtual, hybrid, and in-person events such as:
  • Advisory Boards
  • Webinars
  • All Field Calls
  • New Hire Trainings
  • Town Halls
  • Board Meetings
  • Guest Speaker Panels
  • Off-site Meetings
  • Holiday and Company celebrations
• Collaborate with event organizers to assess AV needs and provide on-site technical support.
• Administer and support Zoom, and Microsoft Teams meetings.
• Maintain and support AV hardware and integrations:
  • AV laptops, cameras, microphones, signage TVs, conference room displays, and AV control systems.
• Track AV inventory, manage equipment storage, and order supplies as needed.
• Record and edit video presentations for internal and external use.
• Train IT staff on AV troubleshooting and best practices.
• Additional IT Duties:
• Monitor server backup jobs, gather evidence, and store for audits.
• Monitor server security patching, gather evidence, and store for audits.
• Support and troubleshoot office surveillance systems.
• Provide printer and peripheral support.
• Unlocking user accounts/Resetting passwords (Active Directory)
• Support new user onboarding: laptop setup, docking stations, and peripherals.
• Perform other IT administrative duties as assigned.

Required Qualifications:

• 3+ years of experience in AV support or administration.
• Ability to work independently and under pressure in a fast-paced environment.
• Strong understanding of audio and video equipment, cabling, networking, and signal routing.
• Familiarity with various software and hardware, including Microsoft Office Suite and relevant AV control systems.
• Ability to lift and move heavy equipment, work in various environments (including heights and confined spaces), and stand for extended periods
• Excellent written and verbal communication skills
• Creativity, attention to detail, and flexibility
• A willingness to work flexible hours, including evenings and weekends, to accommodate event schedules.

San Francisco Bay Area Roles:

The anticipated base salary range for candidates who will work in Brisbane, California is $94,000 to $117,000. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

Additional Details:

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
  

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.

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