Loan Data Specialist

Rockland Trust is seeking a Loan Data Specialist. The Loan Data Specialist plays a key role in ensuring the accuracy, integrity, and efficiency of loan data within the Horizon loan system. This position supports both commercial and consumer loan operations, focusing on data quality, system maintenance, and reporting to enhance overall loan servicing processes. The ideal candidate has strong analytical skills, attention to detail, and experience working with loan systems and data management. This role will support our loan operations by working with internal and external partners to ensure all loan data is processed efficiently and accurately.

Key Responsibilities:

• Data Management: Accurately input, maintain, and update loan data in the company's loan management system, ensuring consistency and compliance with company standards and regulatory requirements.
• Data Analysis: Perform regular audits and checks to ensure the accuracy and completeness of loan information, identifying discrepancies and resolving issues promptly. Identify, investigate, and resolve data discrepancies, missing fields, or system errors that impact loan processing.
• System Upgrades: Assist in system upgrades, system changes, testing, and troubleshooting to support business requirements.
• Loan Documentation: Assist with review and verify loan documents, such as loan applications, agreements, payment schedules, and other related documents, ensuring data is correctly captured in the system.
• System Integration: As needed, collaborate with the IT team to troubleshoot any issues related to the loan management system and assist with improvements or optimizations as needed.
• Compliance: Support all data processes and activities comply with federal, state, and company regulations, including privacy laws and industry standards.
• Customer Support: Assist with internal and external queries related to loan data, providing support and guidance to support smooth communication and data flow.

Collaboration & Process Improvement:

• Partner with loan servicing, underwriting, documentation, and finance teams to improve loan data workflows.
• Support process automation initiatives to streamline data entry, validation, and reporting.
• Document procedures, workflows, and best practices related to loan data management.

Qualifications:

• Education: Bachelor's degree or related work experience in operations
• Technical Skills:
  
  
  
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Experience with database management, data entry, and reporting tools.
  • Familiarity with loan-related terminology, processes, and documentation.
  
  
• Attention to Detail: Strong attention to detail and accuracy in data processing.
• Problem-Solving Skills: Ability to identify and resolve data discrepancies and issues quickly.
• Communication Skills: Excellent verbal and written communication skills to interact with internal teams and external partners.
• Organization Skills: Strong organizational skills with the ability to multitask and meet deadlines.

Preferred Qualifications:

• 2+ years of experience in loan processing, loan servicing, data management, or a related field.
• Knowledge of regulatory compliance related to loans and financial services (e.g., Truth in Lending Act (Regulation Z), Service members Civil Relief Act, Community Reinvestment Act, GLBA...).

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an Award Winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.