Product Manager, Quote to Cash

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Digital Enterprise Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. DET's scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work.

We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.

This is an office-flexible role. In office expectations are 10 days a quarter to support customers and/or collaborate with their teams.

Role Overview:
We're looking for an execution-driven Product Manager with deep Salesforce expertise (Quote-to-Cash, CPQ, Revenue Cloud) to lead the delivery of flexible product packaging, enhanced seller quoting experience, and Salesforce on Salesforce revenue-related initiatives.

As Customer Zero, you'll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales teams. Your work will directly enhance seller productivity and transform how we use Salesforce's platform to drive innovation from within. You will lead a global team of Product Managers focused on AI agents and automation platform capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration.

Key Responsibilities:
Product Strategy & Execution: Define and drive the strategic direction for quote-to-cash and provisioning systems, optimizing for usability, trust, and business value.
Process Gap Simplification: Identify policy and process gaps, and streamline current and future workflows with a focus on automation.
KPI Definition & Tracking: Define product and business capability KPIs, and provide regular updates to stakeholders on progress.
Data-Driven Strategy: Leverage data analysis to quantify impact, inform strategic decisions, and drive measurable business outcomes.
Cross-Functional Collaboration: Drive alignment with internal stakeholders across Sales, Revenue Operations, and Engineering teams to deliver business outcomes.
Agile Participation: Actively engage in Agile ceremonies, uphold scrum principles, and collaborate with the team to deliver iterative, high-quality outcomes.

Qualifications:
3-5 years of product management experience, with deep Salesforce implementation expertise (CRM, CPQ, Revenue Cloud)
Proven understanding of CPQ and quote-to-cash architectures
Strong experience building quote-to-cash automation solutions (Quoting, Orders, Provisioning)
Clear, compelling communicator with experience in executive-level presentations and cross-functional influence
Experience applying the Jobs To Be Done (JTBD) framework and Agile methodologies in enterprise product development
Exceptional analytical and problem-solving skills, including attention to detail and ability to manage various data points to achieve a common goal
Track record of thriving in fast-paced, dynamic environments
Strong collaboration and team-building capabilities across global and virtual teams

Preferred Qualifications:
Salesforce certifications: Business Analyst, AI Specialist, Administrator
Deep knowledge of Salesforce architecture, principles, and best practices

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.