Senior EAP Clinical Services Consultant - PD - Days - Concern: EAP

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.

FTE

Scheduled Bi-Weekly Hours

Work Shift

Job Description

The Senior EAP Clinical Services Consultant provides support to managers and HR, support to clients, recruits providers, and participates in quality management activities.

Working in a team setting with provider relations coordinator, senior business coordinator, and administrative coordinator, the Senior Consultant will provide:

• Follow established protocol to assist with client assessment, crisis intervention including welfare checks and evaluation of psychiatric emergencies. Provide support to HR and managers in client organizations when there is an employee in distress, a serious performance issue involving substance abuse or fitness for duty, or a psychiatric emergency.

• Support provider network including recruitment, mentoring, training and clinical consultation.

• Respond to providers and client inquiries regarding additional visits, requests for a single case provider, and specialized services for clients (access to the health plan, medication evaluation, IOP) Documents and resolve grievances and participates in quality management processes.

The purpose of this position: is to provide quality EAP services to employees and family members of client organizations, support managers and HR staff, and recruitment of qualified and available clinical providers. This is achieved by assisting clients with work-related, personal and emotional problems, family relationships, and substance abuse problems. The position also assists providers with complex cases and navigating high risk client situations.

Qualifications

• A Master's Degree in a relevant mental health profession and a California license as a LCSW, LMFT; OR a doctoral degree in psychology and California license as a psychologist.

• Minimum of 5 years clinical experience that includes proficiency in clinical assessment and referral, substance abuse assessment, coordination of care, and short-term problem resolution counseling.

• Minimum of 5 years experience working in a collaborative setting offering clinical consultation to providers and management consultations to HR and managers for client organizations.

• Excellent verbal and written communication skills and ability to balance multiple demands and expectations.

License/Certification/Registration Requirements

• Unrestricted California license as an LCSW , LMFT, or Licensed Psychologist (LP)

• Certified Employee Assistance Professional (CEAP) preferred.

Ages of Patients Served- This position will serve all age groups.

Salary Range:

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.