Benefits Administration Support

Job Summary
The Benefits Administration Support is responsible for administrative processes relating to the Company's leave and benefit programs.

Primary Objectives

• Prepare and submit accurate and timely reporting, data files, invoice reconciliation and remittance requests within established timeframes.
• Complete administrative processes as directed.

Duties and Responsibilities

• Complete assigned administrative support tasks, including filing, data entry, document scanning and processing, organizing of files and materials, and assembly/collation of mailings, presentation materials, and benefit information packets.
• Run reports from HR systems as directed.
• Audit, reconcile, and coordinate remittance processes for benefit-related invoices, process and update supporting reports and files as directed.
• Research and resolve billing errors and discrepancies.
• Track retroactive changes, charges, and refunds.
• Ensure compliance with appropriate plan rules, restrictions, and timeframes.
• Complete record updates for Leave of Absence cases, collect and record requests and supporting documentation, generate reporting, and create correspondence as directed.
• Prepare and distribute required documentation, notices, and correspondence, including determination of eligibility communications.
• Other duties as assigned

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent required

Work Experience

• 2+ years' experience in a related position with responsibility for invoice reconciliation and employee benefit plan administration required
• Experience working for a benefit/insurance broker preferred

Required Knowledge, Skills and Abilities

• Familiarity with applicable requirements, regulations, and federal and state laws relating to employee benefit programs.
• Basic understanding of features and mechanics of a broad variety of employee benefit programs.
• General familiarity with best practices and processing requirements relating to leave management.
• Strong mathematical and analytical skills with a high degree of attention to detail.
• Excellent process management and administration skills.
• Ability to communicate effectively.
• Ability to properly handle confidential and sensitive information and materials; understanding and application of HIPAA protocols required.
• Ability to identify and report discrepancies in large amounts of quantitative audit data.
• Excellent time management skills.
• Proficiency with HRIS and/or benefits and leave management software.
• Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel: Intermediate level of skill ? Word, Outlook: Basic level of skill

Preferred Knowledge, Skills and Abilities

• Familiarity with UKG Pro and Benefit Admin/PlanSource benefits administration tool preferred.

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Occasionally
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 1: $35.00 - $45.00