Ticket Booth Agent

Salary: $17.00 per hour

City Cruises is seeking a Ticket Booth Agent for our operation in Sacramento.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The successful Ticket Booth Agent will greet guests as they arrive to City Experiences and help them check-in and find their correct boarding area. A friendly and positive personality is a must, as well as a can-do attitude.

Essential Duties & Responsibilities:

• Be friendly, motivated and a team player
• Have an excellent customer service manner
• Possess keen selling skills
• Be able to handle cash transactions including collecting payments and issuing change
• Be able to type
• Be able to multitask
• Be a team player
• Available to work evenings, weekends and holidays.
• Additional job duties assigned

Requirements & Qualifications:

• At least 1 year of customer service.
• Previous experience working with reservations, retail and telephone or customer service experience.
• Have some cash handling experience.
• Excellent customer service skills
• Ability to effectively interact with the passengers, Riders, and fellow employees.
• Ability to work in fast-paced, quickly changing environment.
• Will be required to be available for work weekends and on all major holidays.

About Us:

City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.