Sr. Clinical Nurse

Johns Hopkins University
United States, Maryland, Lutherville
Aug 06, 2025
Under the direct supervision of the Clinical Operations Manager, we are seeking aSr. Clinical Nurse, who will be responsible for the day-to-day operations and of the Urology Clinic at Green Spring Station Pavilion III. Ensures a positive patient centered experience by modeling, promoting and cultivating a commitment to customer service as evidenced by minimal waiting, appointment preparations, proper identification and rooming of patients, safe delivery of services. Responsibilities include management of nurses (RNs), patient service coordinators (PSCs), and certified medical assistants (CMAs), environmental monitoring in the clinical areas, promotion and implementation of quality improvement initiatives that are aligned with departmental and organizational safety and operational goals. The Sr. Clinical Nurse will work collaboratively with the Administrator, Ambulatory Services Manager, Director of Clinical Operations, and others within the multidisciplinary health care team to optimize patient satisfaction, experience, and outcomes. Specific Duties and Responsibilities Oversees the day-to-day operations of the clinic. Practice nursing to deliver safe, therapeutic care to urology patients in the clinic. Responsible for the design and daily oversight of the clinical practice of complex physician-based practice/center. Practice nursing per clinical protocols and under the nursing scope of practice for the State of Maryland. Responsible for planning, workflow management and oversight of the clinic. Phlebotomy and clinical support integrated within the provider clinic. May perform case management services to patients from initial intake through termination of services. Provides day to day oversight and supervision of clinical service personnel including RNs, CMAs, and PSCs. Ensures adequate staffing based on anticipated clinical and research patient volumes and acuity. Coordinates schedules and assignments based on needs and within practice guidelines. Assists in the annual evaluations and performance of clinical staff in collaboration with the clinical operations manager and providers. Develops standard operating procedures for areas of responsibility. Assures accurate completion of specimens and required documentation to ensure quality and adherence to JHH policies, protocol requirements, and ICH GCP guidelines. Participates in planning for new and amended protocols. Assists in the development and planning of clinical protocols-specific activities and identify potential barriers to protocol implementation and compliance. Coordinates required annual in-services and other in-services as necessary. Resolves patient and provider complaints and recommends practice improvements relating to patient flow and team communication; when appropriate, escalates problems in a timely manner to the Director of Clinical Operations and Administrator when appropriate. Responsible for tracking patient volumes, research samples/tests, and documentation errors to identify patterns/trends to support corrective action, staff education and quality improvement. May provide crisis intervention as needed by patients and their family members. Interact with faculty, trainees, and other clinical providers in the management of patients seen in the clinic, during both clinic session and management outside of the clinic. Responsible for managing patient treatment programs. Serve as a clinical resource on the nursing assessment of complex patients. Develop and manage patient education sessions and materials. Triage and review incoming phone messages and communicate with clinical providers and patients as needed. Review all lab data and triage accordingly to clinical providers. Serve as a patient advocate. Minimum Qualifications Individual must be a registered nurse, licensed in the State of Maryland or state where practicing. Bachelor's Degree in nursing or related discipline required. Require minimum of two years of related nursing experience, with additional experience preferred. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Urology nursing experience is preferred. Classified Title: Sr. Clinical Nurse Role/Level/Range: ACRP/04/MF Starting Salary Range: $75,100 - $131,700 Annually ($103,400 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8;00am - 5:00pm FLSA Status:Exempt Location: JH at Greenspring Station Department name: SOM Uro Urology Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.