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Billing Associate - Charlotte, NC

Maersk Agency USA, Inc.
parental leave, paid time off, 401(k)
United States, North Carolina, Charlotte
Aug 06, 2025
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Summary: The billing Associate with overseeing the day-to-day financial transactions with accuracy and in compliance with regulations, accounting principles and standards. Covers cost accounting (allocating and analyzing direct and indirect costs, actual vs. budgeted cost variance analysis, etc.), and budget accounting (developing and monitoring annual revenue/expense budgets for the purpose of controlling funds and measuring operating results). Also covers accounts payable / accounts receivable, billing & invoicing roles.

Responsibilities:
* Researching and responding to routine customer billing and billing statement inquires
* Review analyzes billing notes to process/produce invoices
* Assembling and forwarding backup documentation for weekly/monthly billing statements to customers
* Providing support for other members of the Accounts Receivable Department, including analysts, team leaders and supervisors as required
* Answering billing inquiries through email and phone
* Assisting with billing month end close
* Corrects and processes demand & non-demand billing, discrepancy listing items and rate changes
* Submit weekly/quarterly reconciliations
* Knowledge of all third-party payer billing rules and regulations

Qualifications:
* Associate's degree in business, Accounting or related field is preferred but not required.
* A background demonstrating the ability to work independently part of a team.
* Strong analytical and problem-solving ability is necessary.
* One to three years' experience performing in a related field.
* Administrative streams include those who primarily support others by performing skilled technical, administrative or operational tasks.
* Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
* Work independently and apply standards yet can also make departures from established processes to resolve problems.
* Exercises independent judgment within defined boundaries and guidelines and typically under supervision.
* Skills developed through job-related training and on-the-job experience within a specific job discipline.
* Knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

Company Benefits:

  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
  • And more!

Pay Range:

$26.00 - $28.00 hourly*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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