Retail Account Manager

Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What We Offer

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits, and onsite parking.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details

• Salaried role with potential 90-day performance-based raise.

The Role

The Retail Account Manager is responsible for coordinating the activities of produce sales while also addressing customer needs and ensuring satisfaction. This role requires a driven, results-oriented professional with a proven track record in prospecting, selling, and managing customer accounts. The ideal candidate thrives in a fast-paced, competitive environment and demonstrates both strategic thinking and tactical execution.

If you are a tenacious sales professional with a passion for building business and a deep appreciation for quality produce, we invite you to apply and join our growing team.

Essential Duties and Responsibilities

• Business Development & Prospecting: Manage the full sales cycle from initial outreach to finalizing agreements and onboarding customers.
• Sales Execution: Overcome objections and influence decision-makers to switch vendors or expand product offerings.
• Account Management: Serve as the primary point of contact for assigned customer accounts. Monitor sales performance and profitability for assigned accounts and take corrective action as needed.
• Interdepartmental Collaboration:Work closely with internal teams, including buyers, operations, and transportation to ensure customer satisfaction and timely service.
• Market Awareness & Reporting: Maintain up-to-date knowledge of industry trends, competitive activity, and pricing strategies.

• At least 3-5years of progressive Retail Account Manager Produce sales experience or intermediate produce knowledge in an operational role in the grocery business.
• Industry & Product Knowledge- Deep understanding of and enthusiasm for produce varieties, seasonal availability and quality standards
• Cultural sensitivity: An understanding of and appreciation for diverse cultural backgrounds of customers and products is an asset.
• Networking abilities - Well-connected within the retail and produce industry. Including retail grocery stores, growers, distributors, and buyers.
• Strong Communication skills- Excellent verbal and written communication skills for negotiations and maintaining internal team members and customers relationships.
• Good organizational skills- efficient in managing sales pipelines, customer pricing, customer follow-ups, schedules, and multi-tasking.
• Customer Focused - Skilled at building and maintaining long term relationships and partnerships. Responsive and attentive to customer needs and feedback.
• Adaptability and Problem-Solving skills- Able to adapt to market fluctuations, supply changes and customer demand planning. Quick thinking to resolve issues related to product shortage delays or complaints. Proactively collaborating with customers on future demand needs and forecasting customer needs (crop planning).

Supplemental Information

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit:Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

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