Remote New

Dir Patient Financial Services

MultiCare Health System
paid time off
United States
Aug 05, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Day, Schedule: Mon -Fri Position Summary The Director is responsible for planning and directing the activities and programs of MultiCare's Patient Financial Services including all hospital billing, collection and accounts receivable management processes for the assigned region. The Director ensures accurate, timely and compliant billing, follow-up, and denials management, including the coordination with facilities and clinic sites involved in the revenue cycle process, always focusing on the patient's experience. This position is directly responsible for the programs, policies, procedures, and day-to-day operations of the Patient Financial Services department, as well as managing vendors supporting these service parameters. Hospital-based leaders may have a dual matrixed reporting structure. Requirements Bachelor's degree in a related field Master's degree preferred Administration, Health Care Administration, or Clinical Administration required Eight (8) years of experience and mastery of professional or technical role/function Three (3) years of experience in hospital or physician accounts receivable and billing field, managing a large Patient Financial Services Department Five (5) years of experience in progressively more responsible management roles Internal applicants not meeting the educational requirements may be considered Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $126,941.00 - $182,688.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.