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Sr. Director, Operating Rules and Compliance

Early Warning Services LLC
parental leave, paid time off, flex time, 401(k), retirement plan
United States, Arizona, Scottsdale
5801 North Pima Road (Show on map)
Jul 29, 2025

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position is responsible for all matters related to the operating rules and standards that govern the company's real-time payments network and the payments and risk products business. This position is the primary contact and escalation point for customers and internal departments for any matters related to the company's operating rules.

Essential Functions

  • Provides effective leadership to the team and develops and manages a highly engaged, high performance team;
  • Manage the development of operating rules to support new products, services, processing models or other initiatives for the company's real-time payments network, as well as products governed by the National Shared Database (NSD) rules;
  • Liaise with product development teams throughout the product development lifecycle to provide guidance and recommendations regarding the rules and standards required to support new products and transaction types (e.g dispute rules, fraud and operational requirements, etc.);
  • Lead engagement and collaboration with other functional areas (e.g. Risk, Legal, Compliance) to ensure requirements and needs are incorporated into the Rules, ans appropriate processes are in place to operationalize new requirements;
  • Identify industry and regulatory trends that impact our business and engage with customers and business partners to ensure that these trends are incorporated into the operating rules as appropriate to support business strategy;
  • Provide consulting and guidance to internal departments and customers on the interpretation and application of Network and NSD rules;
  • Ensure that all rule changes are approved in accordance with established governance processes;
  • Manage the periodic publication of the rules and rule change notifications, and ensure consistency with publication of other company documents such as technical and product manuals.
  • Review and interpret documentation (e.g., operating rules, technical specifications) from third party supported payment networks (e.g., Visa, Mastercard, NACHA) to identify required business and system updates
  • Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

  • 10+ years experience in payments industry, preferably in a network and/or rules function
  • Strong understanding of the financial services and payments industries
  • Highly effective verbal and written communication and presentation skills with all levels of the organization, as well as senior executives and customers
  • Demonstrated leadership strength and the ability to build and lead a team
  • Excellent analytical skills and appropriate attention to detail
  • Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization
  • Proactive self-starter
  • Organized with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment
  • Unyielding commitment to highest professional ethics
  • Education and/or experience typically obtained through completion of a Bachelor's Degree
  • Background and drug screen

Preferred Qualifications

  • MBA or similar advanced degree

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:

Phoenix, AZ in USD per year is: $180,000 - $225,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Early Warning Services is an equal opportunity employer.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

  • 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

  • Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

  • 12 weeks of Paid Parental Leave

  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

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