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Mortgage Electronic Registration System (MERs) Administrator

KeyBank
United States, Ohio, Brooklyn
Jul 29, 2025

Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

The Mortgage MERs Administrator reports to the Secondary Valuation/Ops Manager and is expected to perform all MERS (Mortgage Electronic Registration System) related functions to ensure the accuracy of the MERS system. The Mortgage MERs Administrator is primarily responsible for ensuring that all first mortgage MOM (MERS as Original Mortgagee) originated loans are updated accurately and timely with all Investor, Custodian, Servicing and Subservicing transfer information in the MERs Registry. The Mortgage MERs Administrator will reconcile all monthly Agency/Custodian/Investor reports and remedy any discrepancies while working with internal and external business partners. In addition, the Mortgage MERS Administrator will be responsible for the monthly accounting entries including custodial and investor invoicing. Work with Operations Balance and Control (OB&C) in clearing any general ledger outages that occur through the loan settlement process.

  • Complete all assigned daily and monthly MERS Reconciliation Reports on a timely basis.
  • Perform all process functions within the MERS system.
  • Perform mortgage identification number (MIN) level research for any MERS related issues.
  • Perform quarterly MERS portfolio review.
  • Review and maintain all reporting provided by MERS
  • Coordinate any tasks or projects related to MERS
  • Act as the liaison to MERS for KeyBank Mortgage servicing partners and investors.
  • Distribute MERS communication and/or documents to appropriate areas within KeyBank Mortgage.
  • Perform the final reconciliation of loan counts for all loans boarded to servicing/subservicing system to the MERS system.
  • Assist in the establishment and monitoring of department policies and procedures related to MERS.
  • Provide guidance to internal partners related to the MERS system and process.
  • Assist Secondary Valuation/Ops Manager with department training, facilitation of meetings and overall department communication related to MERS.
  • Processing the general ledger entries for the monthly invoicing from our document custodian and investors
  • Research and clear any general ledger outages that occur through the accounting of the loan settlements
  • Provide status reports as needed to the Secondary Valuation/Ops Manager.

Required Qualifications

  • Bachelor's Degree or equivalent work experience.
  • Two years experience in mortgage banking or finance or in a high paced, customer service oriented operation. Previous mortgage loan origination or servicing experience preferred.
  • Proven ability to make decisions independently within set policies/procedures.
  • Strong verbal and written communication skills.
  • Good organizational and time management skills.
  • Working knowledge of PC (MS Windows and Office Products including Access, Word, Excel, etc.)
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast paced environment

Location:

  • Position will be be based in Buffalo, NY or Cleveland, OH and will report to office 3 days per week.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $47,000 to $57,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 08/25/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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