Clerical Assistant - Child Support

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Clerical Assistant (Child Support Financial)

Pay Rate: $15.75 - $23.63 Per Hour

Closing Date: August 4th, 2025, or sooner upon receipt of the first 50 application submissions received.

Job Summary: The Clerical Assistant uploads and scans child support documents into a database filing system. Prints and mails paperwork out and performs other varied clerical tasks.

Job Responsibilities:

• Upload all financial e-mail inbox documents into Onbase. Search for signed child support documents in our WIKIDS e-file system and upload them into Onbase. Scan any other child support orders coming from Clerk of Courts or any other misc. documents from the scanning inbox bin.
• Document any checks that come in from the mailroom into our KIDS database system and send checks in mail to the child support trust fund. This may include investigative work searching for the correct participant.
• Print out payment records via our KIDS database system to be mailed out to rental assistance programs. This may also include faxing documents to trust fund for child support verification.
• Mail out any documents manually or automatically printed from the child support system.
• Pick up any documents or files from Clerk of Courts.
• Other miscellaneous clerical duties such as picking up mail, stocking copy paper, processing reports, printing payment records, etc.
• Other duties as assigned.

Minimum Requirements:

• High School Diploma or GED equivalent
• Current resident of the State of Wisconsin
• At least one-year of full-time clerical or administrative work experience is required
• Basic knowledge of computer and software applications such as word processing and spreadsheets

Required Skills and Abilities:

Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Frequent contact with employees across other departments and external entities to gather factual information of a confidential manner. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences. The ability to Lift/Carry/Push/Pull up to 05lbs as needed.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PG NR13 KM

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.