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External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents:
Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary Under minimal supervision, the Office Manager manages the office operations of the Office of Wellbeing. Performs a variety of duties which include managing budget spend and organization and coordination of all administrative functions that assist the Office of Wellbeing with daily operations. Provides administrative support to keep the office operating efficiently and reliably. Provides support to the department director.
Job Description Essential Functions:
Manages all daily operations of the office, including opening and closing; manages infrastructure (i.e., space, appearance, security, supplies, purchasing, computer networks and equipment, phones and voicemail, office calendars, etc.) and event management system. Manages overall departmental spend to ensure fiscal responsibility; manages minor bookkeeping and incoming revenue; monitors budgets and codes expenses; maintains and reconciles detailed budgets for multiple accounts; provides timely and accurate reports of budget status; and assists with developing annual departmental budget and forecasting. Supports the budget, processes and pays invoices, and assists with contract services Analyzes internal processes related to office support and recommends and implements procedural or policy changes to improve operations, such as supply changes or the management of records. Provides administrative support to the director, including some clerical tasks integral to the day to day functioning of the department, and provides calendar support for the director. Assists the director with as needed logistical and organization support for meetings, presentations, and department and University projects. Provides administrative support for departmental outreach programming. Manages and facilitates events that require contact with various departments and University staff and the public. Manages flow of students in the office and effectively handles high volumes of traffic in the waiting room while communicating sensitive information to clients and protecting clients' privacy. Serves as the initial point of contact for the department. Creates a welcoming environment where students, parents, faculty/staff, and other visitors feel comfortable. Responds quickly and professionally both in-person and on the phone. Acts as point of contact for vendors. Provides students, parents, faculty/staff, and other visitors information regarding services to the Office of Wellbeing and helps educate them about other resources on campus.
Other Functions:
Required Education, Knowledge, Skills, Abilities:
Associate degree plus three years of experience in office management and/or budget management, or an equivalent combination of education and experience. General knowledge of and experience with office management procedures and techniques. General knowledge of budget systems and financial and accounting procedures. Excellent verbal, written, and interpersonal skills Accuracy and attention to detail. Ability to research and resolve office management problems and questions. Ability to exercise discretion with sensitive issues, diplomacy and sound judgment; deal calmly and effectively with and/or regarding distressed students, families, administrators, and others. Ability to prioritize and re-prioritize as needed. Ability to practice confidentiality in accordance with the state laws and the ethical standards under which the professional staff work. Proficiency and/or ease with various software, including utilization of Microsoft Office Suite and cloud-based computing; ability to operate peripheral office equipment (e.g., copier, scanner). Ability to employ effective and compassionate communication skills, and project confidence and calmness in a fast-paced environment. Ability to organize office workflow, prioritize work assignments, and coordinate activities and take initiative as needed. Ability to practice good judgment and problem solving. Ability to work independently.
Physical Requirements:
Communication with others to exchange information. Repeated motions that may include wrists, hands and/or fingers. Sedentary work that primarily involves sitting/standing.
Environmental Conditions:
Additional Job Description Time Type Requirement Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.
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Wake Forest University
Jul 26, 2025