Security Manager, NA | Corporate Physical Security | Data Center

The Physical Security Department

The Physical Security team for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain hardware, along with providing direct customer service as well and managing our security teams on site. We are always looking for ways to strike the best balance between technology, performance, and cost.

Vantage Security Department also participates in designing each of our new data center building's security infrastructure.

If you like getting your hands dirty and helping to design, build and maintain Security infrastructure in a modern data center, then come work at Vantage

Position Overview

This role will be an onsite role in our brand-new New Albany, OH Data Center Campus in the Columbus, OH area.

The Security team is looking for a forward-thinking, results-oriented, innovative Security Manager with the ability to develop, execute and oversee data center (DC) security operations and programs.

As the Security Manager, you will be expected to create and verify compliance with security procedures, customer agreements, training, standards, and policies, while optimizing the effectiveness and efficiency of physical security at our facilities.

You will champion new initiatives for the security team and oversee planning processes and delegations across multiple business partner teams. You will contribute and help drive the development of long-term corporate strategy and goals. You will partner with the Design and Engineering Team, Site Operations, and Construction Managers.

Essential Job Functions

Vendor Management and Maintenance:

• Manage and coordinate vendor service calls and preventative maintenance inspections.

• Oversee the contract security provider staff, and account management.

Training and Procedures:

• Train personnel in physical security procedures and the use of physical security equipment.

• Prepare, maintain, and update physical security policies & procedures, physical security system drawings, or related documentation.

• Onboard and orient all new security hires.

Security Enforcement and Visitor Management:

• Enforce safety regulations at the facility.

• Direct, inform, and escort visitors, customers, and suppliers.

• Maintain order and prevent undue unrest, offense, or theft of property.

• Control access and enforce the facility's internal and outdoor traffic regulations for staff, visitors, users, and suppliers, as well as all applicable regulations.

Monitoring and Reporting:

• Make periodic rounds (physical and camera) to detect any anomalies.

• Schedule regular patrols, assign tags at required areas, run reports, and become familiar with all features of the reporting tool and software provided by 3rd party security services.

• Manage weekly/monthly 3rd party security invoices and hours.

• Generate reports as needed for VDC Audits and as required by customers.

Security Systems Management:

• Conduct physical security audits to identify potential vulnerabilities in existing physical security systems.

• Create, manage, and maintain access levels for all Vantage data centers.

• Retrieve video footage as requested or required for legal, law enforcement, or operational review.

• Hands-on troubleshooting and repair as needed.

Collaboration and Coordination:

• Collaborate with other departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards, safety is maintained, and all timelines are met.

• Help lead the setup of overall security at new sites and teams.

• Collaborate with and assist the NA Regional security team at other locations as necessary

Conflict Resolution and Multitasking:

• Resolve conflicts and issues that arise on-site and find feasible solutions.

• Organize meetings, present on Microsoft Teams to other teams, and manage the site itself.

Technical Support and Spare Parts Management:

• Provide technical access control software support to end users when applicable.

• Use solid troubleshooting skills to assist in isolating and fixing problems in malfunctioning equipment or software.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

Experience:

• Minimum of 5 years of experience in security management, preferably in a data center or critical infrastructure environment.

• Experience in project management, particularly in physical security installation and commissioning

• Experience with heavy construction and managing security in dynamic environments.

• Experience in customer facing positions, and compliance with customer agreements or contracts.

Skills:

• Strong organizational and time management skills.

• Excellent communication and presentation abilities.

• Proficiency with security reporting tools and software. Genetec, or similar access control software preferred.

• Solid troubleshooting skills for equipment or software issues.

• Microsoft Office Suite - Excel, Word, PowerPoint, Visio, etc.

• Ability to develop and maintain security policies, procedures, and documentation.

• Detail-oriented and capable of managing multiple tasks simultaneously.

• Initiative-driven with a focus on achieving results.

• Team player with strong interpersonal skills.

• Commitment to maintaining high standards of security and safety.

• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

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