Director, UX Research and Strategy - Chicago, IL

About the Role

We are looking to add a Director of User Experience Research and Strategy to our team that will help us set the path for our next generation of AI-powered experiences by leading the team responsible for capturing and shaping user insights and crafting user centric designs for AI experiences. This role will be immersed in understanding user needs and behaviors to influence current and future product development. This role will play a critical role in coordinating the future vision of AI Ecosystem experiences incorporating concepts and explorations across Lenovo. This person will span exploratory research to rapid evaluations of prototyped ideas.

Key Responsibilities

• Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for global users across consumer, SMB and large scale commercial segments.
• Help drive product strategy by providing user feedback and insights spanning the entire product lifecycle from early discovery thru launch.
• Staff a user research and strategy team that corresponds with focused product pods and future looking design concepts.
• Be an advocate and spokesperson for AI Ecosystem Design across IDG.
• Evaluate and implement action plans based on ongoing market and user research around usability and discovery improvements.
• Co-work with Product pods (SW Dev, PDM, PGM, UI, UX) on iterative sprint cycles to create, develop, ship and improve AI products.

Basic Qualifications

• Advanced Degree in Behavioral Science, Human-Computer Interaction, Computer Science, User Experience Design, or related field.
• 5+ years of Experience Leading User Experience design.

Qualifications

• 10+ years of Experience growing UX, UI and UR for consumer electronics.
• Ability to communicate with Design, Software, Hardware and development teams, the technical limitations of design for Mobile, Web and/or Android products.
• Excellent communication, presentation, storytelling skills.
• High level of research skills across qualitative and quantitative methods.
• Experience building concept and design stories.
• Experience in interaction design in product or user experience.

The base salary budgeted range for this position is $175-245k. Individuals may also be considered for bonus and/or commission. This role is hybrid at our Chicago, IL location 3 days per week. Relocation assistance can be provided.

Lenovo's various benefits can be found on www.lenovobenefits.com.

In compliance with Colorado's EPEWA, the expected application deadline for this position is Sept 2, 2025. This applies to both external and internal candidates.

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