New

Client Advocate

Alliant Insurance Services
United States, Arizona, Phoenix
2415 East Camelback Road (Show on map)
Jul 25, 2025
Client Advocate Arizona, USA Req #3984 Friday, July 25, 2025 Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company's website at: www.alliant.com. SUMMARY Responsible for tribal member care concerns as well as facilitate access to outpatient or inpatient treatment as requested. This individual will need to be knowledgeable in the healthcare delivery system as well as how insurance carriers and providers coordinate care. This is a white glove/VIP service provided to our valued tribal members that are essentially the owners of the enterprises they manage. Explores non-insurance related solutions based on the membership needs to expand the Alliant/Tribal First product offerings. ESSENTIAL DUTIES AND RESPONSIBILITIES * Develop non-insurance solutions that enhance our client offerings * Work on non-insurance medical solutions for all Tribal Care accounts * Provide premium services to existing Tribal Care accounts on an as needed basis * Acts as the client trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. * Provide client training and onboarding to facilitate smooth adoption and build a strong customer relationship foundation. * Identify client needs and challenges and utilizes extensive knowledge and problem-solving skills to develop solutions and resolve concerns. * Coordinate with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. * Deliver feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention * Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates. * Performs other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE Bachelor's Degree in Business Administration or related field Seven (7) or more years related work experience SKILLS Proven verbal and written communication skills Proven customer service skills, including telephone and listening skills Proven problem solving and time management skills Ability to work within a team and to foster teamwork Ability to prioritize work for multiple projects and deadlines Proficient in Microsoft Office Suite Must be patient, compassionate and thoughtful. #LI-KG We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here . Other details Pay Type Salary Min Hiring Rate $120,000.00 Max Hiring Rate $120,000.00 Apply Now Arizona, USA Share this job: