AIO Analyst - Quality Services

JOB TITLE: AIO Analyst

DEPT: Quality Services

LOCATION: MRMC - Columbia, TN

SHIFT: Full Time, Day Shift. Hybrid Once Through Orientation/Training

MAURY REGIONAL HEALTH:

At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

JOB SUMMARY:

The Ambulatory informatics and optimization (AIO) analyst works to support the MRMG/FQHC/RHC physician practices. The analysts support the practices by conducting diagnostic test reconciliation and super user support for the E.H.R. workflow. The analyst has strong knowledge of clinical and/or non clinical medical practice workflows and processes in order to properly identify opportunities for improvement. Audits reports for compliance with diagnostic testing ordering, result, and patient notification documentation and communicates when variances occur. Assists with auditing for compliance with updates & changes to ambulatory EHR workflow and processes. Analysts have a high attention to detail, auditing skills, and commitment to ensuring high reliability and accuracy in reporting data. Under the direction of the AIO manager, participates in on-site visits to the practices to support diagnostic ordering workflows and EHR support.

JOB REQUIREMENTS:

* 1 Year of Laboratory Experience in a Hospital or Similar Setting Required

* 1 Year of Customer Service or Client Relations Experience Required

* Medical Laboratory Technician or Medical Technologist by Medical Laboratory Board in TN Preferred

* High School Diploma or Equivalent and LPN/RN in TN Preferred

* 1 Year of Supervisory Experience Preferred

* 1 Year of Common Laboratory and Medical Terminology/Acronym Knowledge Preferred

* 1 Year of Health Care Related Technology Experience Preferred

* 1 Year of Microsoft Office Product Experience Preferred

WHY MAURY:

* 2025 Best Place to Work & 2024 Best Place for Working Parents

* Medical, Dental, Vision, Retirement Plans & PTO

* Educational Assistance, Tuition Reimbursement & Career Advancement Navigation

* Employee Discounts

* Childcare Services - Hospitots

* Adoption Assistance

For more information: About Maury Regional Health

MISSION, VISION & VALUES:

MISSION: Clinical excellence. Compassionate care. Every patient. Every day.

VISION: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.

VALUES:

W - Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
E - Empathy: Understanding the feelings of others as we walk with them on their path to wellness.

C - Community: Creating relationships, connections & trust.
A - Advocacy: Defending the rights of all to be heard.
R - Respect: Treating everyone with dignity & respect.
E - Equity: Providing each individual a fair opportunity to achieve their full potential.

STRATEGIC ANCHORS:

* Quality patient care

* Highly effective teams

* Stewardship of resources

* Innovative culture

Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.