Parts Person IV (CMD)

Job purpose

Perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers.

Duties and responsibilities

• Take customer orders or quotes by phone, fax, e-mail, or walk-in.
• Great customer service
• Takes a leadership role in training Parts I, II & III
• Research and update information supplied by the vendors.
• Review buyout purchases and confirm follow-ups
• Review and resolve reports
• Assist with inventory control on stock levels and returns
• Assist Parts Manager with monthly sales forecast.
• Attend training classes to increase product knowledge.
• Perform other duties as assigned.

Qualifications

• Must have at least 5 years of previous experience.
• Must High School Diploma or equivalent.
• Some mechanical background or knowledge preferred.

Knowledge, Skills, and Abilities

• Must meet goals and objectives set forth by the company.
• Must have ability to maintain confidential information.
• Must be computer literate and proficient in a Windows based environment.
• Must be dependable and work independent.
• Must maintain good client relations.
• Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).
• Must have the ability to effectively operate forklift.