Senior HR LOA Administrator (P1-2077995-1)

Summary of Job Description:

The Sr. HR LOA Administrator is responsible for overseeing and administering the company's leaves of absence program, including Leave of Absence (LOA), Short-Term Disability (STD), and Long-Term Disability (LTD) programs. This includes ensuring compliance with legal requirements, optimizing processes, and enhancing the employee experience. This position partners cross-functionally with HR, Legal, Payroll, and Operations to drive continuous improvement and data-informed decision-making.

Job Responsibilities:

• Oversees and administers the company's LOA, STD, and LTD programs, including FMLA, ADA, and other statutory and non-statutory leaves. Ensures timely, accurate, and confidential handling of leave and disability requests, eligibility determinations, and case management in compliance with federal, state, and local regulations.
• Oversees day-to-day administration of leave and disability programs while identifying and implementing scalable improvements. Leverages technology and best practices to enhance efficiency, accuracy, and employee satisfaction.
• Partners with HR, Payroll, Legal, and external vendors to ensure seamless coordination of benefits, pay continuity, and compliance. Provides expert guidance to business leaders and HR partners on complex leave and disability scenarios and risk mitigation.
• Develops and manages dashboards and analytics to monitor LOA, STD, and LTD trends, identify gaps, and inform strategic planning. Uses data to drive continuous improvement and present actionable insights to senior leadership.
• Administers and resolves complex or escalated leave and disability cases, ensuring timely and compliant outcomes. Proactively identifies systemic issues and recommends policy or procedural changes.
• Designs and delivers training programs for managers and HR teams on LOA and disability policies, compliance, and best practices. Leads change management initiatives to support new processes or regulatory updates.
• Develops, maintains, and communicates LOA, STD, and LTD-related policies and procedures. Ensures policies are current, legally compliant, and aligned with organizational goals and culture.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience:

• Bachelor's degree or equivalent experience required
• Minimum five years of relevant work experience, preferably in a retail/hospitality environment
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P3: $90,000- $126,500 per year

* Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.