Associate Director of Mobile Base Pricing

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

In this integral role on the Base Pricing team, you will be leading a team of highly skilled managers directly responsible for driving the pricing strategy for existing Verizon customers. Your team will be responsible for ensuring that our current customers are on the right price plan to maximize the value that they receive from Verizon. You and your team will also be responsible for identifying opportunities and executing pricing actions that help ensure Verizon has a balance across our price plans, with an emphasis on maximizing premium plan mix. You will formulate ideas and carry them through execution and beyond to retrospective, post-program analysis, and ensuring a positive customer experience. Design targeting and segment specific strategies of the VZW consumer base which will enable the business to deliver messages and offers which are prioritized, personalized, and simultaneously beneficial to the customer and VZW.

You will be responsible for executing these strategies by leading peers from other functional work groups, including (but not limited to): Business Intelligence, Marketing Communications, Mar Tech, Performance Management, Finance, Legal, IT, Market Leadership, and Product Marketing. You will be responsible for both driving bottom up data-backed recommendations as well as adapting to top down requirements from executive leadership.

Responsibilities include:

• Designing, and executing from concept through implementation, revenue generating activities to maximize yield from the mobile consumer base.

• Developing strategies to proactively drive additional revenue from targeted pricing actions impacting existing Verizon customers.

• Proactive identification of potential issues related to plan/perks/products/services that may cause customers to leave VZ.

• Driving existing customer transactions through Verizon's digital channels, both site and app.

• Partnering with the AI&D, P&E, and Business Intelligence teams to develop, manage, maintain, and monitor new tools meant to improve audience creation, targeting, and offer development.

• Building presentations to effectively communicate trends, insights, and recommendations to senior leadership.

• Using broad industry perspective to interpret competitive information, draw intelligent conclusions, provide assessments at the strategic and tactical level, formulate program recommendations on proactive and/or reactive actions and take actions to execute upon approved recommendations.

• Deciphering performance across a variety of metrics: i.e. KPIs,, Segmentation, Propensity, etc. to uncover new opportunities for growth and revenue from the Verizon base.

• Facilitating proposal alignment between Finance and Marketing through business case development.

• Managing projects from concept, through execution, and retrospective analysis.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience working collaboratively with and presenting ideas and content to a variety of stakeholders.

• Experience with Microsoft Excel and PowerPoint, as well as Google Suite alternatives.

• Experience deciphering performance across a variety of metrics: i.e. KPIs, Segmentation, Propensity, etc. to uncover new opportunities for growth and revenue.

Even better if you have:

• A Master's degree, preferably an MBA.

• Excellent written and verbal communication skills with ability to clearly express complex ideas.

• Experience in marketing and finance-related roles, such as market research, financial analysis, pricing, product marketing, or strategic planning desired.

• Ability to research, analytical, and critical thinking skills with the ability to see things not readily apparent to others and to find unique solutions to complex challenges.

• Ability to think strategically and to "see the big picture".

• Knowledge of the wireless marketplace and experience with developing pricing strategies.

• Ability to believe that solid data should be behind every important decision and are a numbers person with a strategic mindset, strong business and financial acumen.

• Ability to bring both business perspective and an understanding of the marketplace and not just theory and numbers.

• Understanding and visualizing just the right way to share data and practical insights so that people can understand and take action on the insights.

• Ability to take initiative, work with minimal supervision, and independently manage concurrent projects to timely completion.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.